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I had spoken to an agent that was on staff on Saturday Nov 29 regarding the elevator not working and I had taken the opportunity to ask up to when I had to empty my storage before being charged. She advised that I had until Dec 5. I did empty the storage on Wednesday Dec 3 and passed by on the 5 to let the location that I had already emptied my storage and why I was charged if I had until the 5 to empty the storage. No was able to help me and the lady that was there on the 5th called the agent that took care of me on the 29th, the agent lied and said that she told me the 4th and not the 5th just so that she wouldn’t get in trouble. The lady that was there on the 5 shared that she was the GM for that location, I shared my frustration as I wasn’t given the right information and now I am paying another month without even using the storage. I will never recommend CubeSmart to anyone.

Great people

Clean, convenient, professional

Cube smart is the best

Convenience, price, security

Great people!

I couldn’t find a trash pin to dump paper I had to take my trash with me

There is never anyone in the office, I never can get help on the phone. And they were not upfront about pricing. Very disappointed

customer service excellent!