The rates go up all the time. Mine just went up an extra $62.00 on top of what I was already paying...I canceled and took my belongings out on the 18th of this month April '26. I pray a month in advance on the 15th & want my money back.
Verified User
•
Mar 24, 2026
5.0/5
5.0/5
Clean and convenient
Verified User
•
Mar 24, 2026
4.0/5
4.0/5
Great location and service from staff
Verified User
•
Mar 23, 2026
5.0/5
5.0/5
Customer service still lives in this store because of Khamini. A rare thing these days. Super clean facility. 1-2-3 step process that h far yes about 5 minutes including her showing me where my unit was.
Verified User
•
Mar 13, 2026
5.0/5
5.0/5
Manager was very helpful and professional. She showed me the unit which would be mine. I feel the facility is extremely safe. Property well kept. I am very happy it is climate controlled.
Verified User
•
Feb 23, 2026
1.0/5
1.0/5
Employee was absolutely terrible. Technologically illiterate and refuses to listen. Pushy and lies about a review competition multiple times. Spent an hour and a half attempting to rent a unit that should’ve otherwise taken less than 10 minutes.
Verified User
•
Feb 7, 2026
4.0/5
4.0/5
convenience & location
Verified User
•
Feb 1, 2026
4.0/5
4.0/5
No issues with long term storage
Verified User
•
Feb 1, 2026
2.0/5
2.0/5
Rate increases more than doubled what I initially agreed to within two years.
Verified User
•
Jan 11, 2026
3.0/5
3.0/5
Not happy with the constant rate increase. I understand that this is practice everywhere, but I still think an ongoing price for members that have been there for almost the beginning should be considered. Your renters would be less likely to leave.
The rates go up all the time. Mine just went up an extra $62.00 on top of what I was already paying...I canceled and took my belongings out on the 18th of this month April '26. I pray a month in advance on the 15th & want my money back.
Verified User
•
Mar 24, 2026
5.0/5
5.0/5
Clean and convenient
Verified User
•
Mar 24, 2026
4.0/5
4.0/5
Great location and service from staff
Verified User
•
Mar 23, 2026
5.0/5
5.0/5
Customer service still lives in this store because of Khamini. A rare thing these days. Super clean facility. 1-2-3 step process that h far yes about 5 minutes including her showing me where my unit was.
Verified User
•
Mar 13, 2026
5.0/5
5.0/5
Manager was very helpful and professional. She showed me the unit which would be mine. I feel the facility is extremely safe. Property well kept. I am very happy it is climate controlled.
Verified User
•
Feb 23, 2026
1.0/5
1.0/5
Employee was absolutely terrible. Technologically illiterate and refuses to listen. Pushy and lies about a review competition multiple times. Spent an hour and a half attempting to rent a unit that should’ve otherwise taken less than 10 minutes.
Verified User
•
Feb 7, 2026
4.0/5
4.0/5
convenience & location
Verified User
•
Feb 1, 2026
4.0/5
4.0/5
No issues with long term storage
Verified User
•
Feb 1, 2026
2.0/5
2.0/5
Rate increases more than doubled what I initially agreed to within two years.
Verified User
•
Jan 11, 2026
3.0/5
3.0/5
Not happy with the constant rate increase. I understand that this is practice everywhere, but I still think an ongoing price for members that have been there for almost the beginning should be considered. Your renters would be less likely to leave.