We had a good experience, we needed space quick and were impressed by the reasonsble rates and very friendly service.

Bad costumer service

I will never do outside storage again, to much dust, roaches , insects, the rope outside the door got brittle and broke and unable to use properly.

Easy rental process, the grounds and storage cubes are very clean and they all seem to have easy access.

Staff is friendly, storage areas are clean

Facility is old and there are roaches. Moved after 30 days because I was afraid my stuff would be destroyed due to the facility conditions

Clean and convenient

Muy bueno

Threatening management.

I upgraded my storage at CubeSmart from an outside 5 X 5 to a climate controlled 10 X 10 due to the need to store some additional furniture. To best utilize the space, I purchased two 48" wide storage shelves so that they would fit against the side wall. The disappointment was finding out my unit is only 10 x 7.5, as the two 4 foot shelves would not fit side by side. I called the location manager line and the representative wasn't sure how to respond but said the manager would call back. I called again the next afternoon and was told the measurements are only approximations. I explained that I was concerned that I would not be able to fit what I needed to store in a 75 square foot space and I needed the 100 square feet. I understood the approximation but my unit is approximately 10 wide by 8 feet deep. It is deception to rent 75 square feet for the price of 100 square feet. The manager didn't have a solution other than to rent me a 10 x 15 space for $70 more per month (and the unit was in a different building).