When you do promotions, your promotions don’t say that they aren’t for existing customers. I cancelled an existing parking spot, signed up for a new spot at a different monthly rate and a free month free. I was only given the new monthly rate for a couple months and was not given the second month free. When I inquired about this, I was told it was not for pre existing customers, but there was no language stating than on the promotion.
Verified User
•
Oct 3, 2025
1.0/5
1.0/5
Too many increasing in cost.
Verified User
•
Sep 29, 2025
1.0/5
1.0/5
Bad customer service by the manager
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
The staff is professional and helpful. The compound is clean. It is affordable and close proximity of my home.
Verified User
•
Sep 24, 2025
4.0/5
4.0/5
Britney and staff help me get my RV and Trailer on cement right next to each other-Great customer service-Thank you.
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
Thats good
Verified User
•
Aug 29, 2025
5.0/5
5.0/5
I like the place and they are very nice 👌
Verified User
•
Aug 17, 2025
5.0/5
5.0/5
Rep. was courteous and knowledgeable about the welfare of the customer
Verified User
•
Aug 11, 2025
5.0/5
5.0/5
I have been with Cube Smart for at least 10 years, and no matter what problem I have , you solve it. You helped me when I lost my keys (twice). Helped me when I needed someone else to access my unit because I was sick. I never had any problems with vermin or was it ever messy around my unit. Then when I realized I still had the unit, after I moved, you guys helped me out again. I will look for Cube Smart next time I need storage .
When you do promotions, your promotions don’t say that they aren’t for existing customers. I cancelled an existing parking spot, signed up for a new spot at a different monthly rate and a free month free. I was only given the new monthly rate for a couple months and was not given the second month free. When I inquired about this, I was told it was not for pre existing customers, but there was no language stating than on the promotion.
Verified User
•
Oct 3, 2025
1.0/5
1.0/5
Too many increasing in cost.
Verified User
•
Sep 29, 2025
1.0/5
1.0/5
Bad customer service by the manager
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
The staff is professional and helpful. The compound is clean. It is affordable and close proximity of my home.
Verified User
•
Sep 24, 2025
4.0/5
4.0/5
Britney and staff help me get my RV and Trailer on cement right next to each other-Great customer service-Thank you.
Verified User
•
Sep 24, 2025
5.0/5
5.0/5
Thats good
Verified User
•
Aug 29, 2025
5.0/5
5.0/5
I like the place and they are very nice 👌
Verified User
•
Aug 17, 2025
5.0/5
5.0/5
Rep. was courteous and knowledgeable about the welfare of the customer
Verified User
•
Aug 11, 2025
5.0/5
5.0/5
I have been with Cube Smart for at least 10 years, and no matter what problem I have , you solve it. You helped me when I lost my keys (twice). Helped me when I needed someone else to access my unit because I was sick. I never had any problems with vermin or was it ever messy around my unit. Then when I realized I still had the unit, after I moved, you guys helped me out again. I will look for Cube Smart next time I need storage .