Seems to be a rat infestation that we weren't aware of and lost a lot of our items.
Verified User
•
Jan 7, 2026
1.0/5
1.0/5
The people in the office are not wise.
Verified User
•
Dec 21, 2025
2.0/5
2.0/5
The elevator needs to be available at all times
Verified User
•
Dec 14, 2025
5.0/5
5.0/5
Great CS Sarah. Professional.Helpful. Useful. Clean units. Smells nice. Great sizes for reasonable prices. Perfect location. Convenient elevator by the entry door. I'm glad that I found this location. Thanks a lot Sarah for doing an awesome job! 5⭐s
Verified User
•
Dec 12, 2025
3.0/5
3.0/5
Day of move in WiFi/ internet service down. On site assistant states she is unable to assist because no internet service and that I could still complete an move in myself online. She then soon after left the site. After I was able to make the reservations gate code did not work. Grateful for the online team that assisted. On site person not available. Code not recognized. Manager online was able to assist and provided an emergency code that worked. So finally 2 hrs later was able to start our move in to unit 3046. On site person still not available. Would have been helpful also to have access to cart. Good thing we had wagons
Seems to be a rat infestation that we weren't aware of and lost a lot of our items.
Verified User
•
Jan 7, 2026
1.0/5
1.0/5
The people in the office are not wise.
Verified User
•
Dec 21, 2025
2.0/5
2.0/5
The elevator needs to be available at all times
Verified User
•
Dec 14, 2025
5.0/5
5.0/5
Great CS Sarah. Professional.Helpful. Useful. Clean units. Smells nice. Great sizes for reasonable prices. Perfect location. Convenient elevator by the entry door. I'm glad that I found this location. Thanks a lot Sarah for doing an awesome job! 5⭐s
Verified User
•
Dec 12, 2025
3.0/5
3.0/5
Day of move in WiFi/ internet service down. On site assistant states she is unable to assist because no internet service and that I could still complete an move in myself online. She then soon after left the site. After I was able to make the reservations gate code did not work. Grateful for the online team that assisted. On site person not available. Code not recognized. Manager online was able to assist and provided an emergency code that worked. So finally 2 hrs later was able to start our move in to unit 3046. On site person still not available. Would have been helpful also to have access to cart. Good thing we had wagons