Lauren from the Oswego, IL location was extremely helpful. She communicated clearly and made it very easy to move in and move out of my rental. Access to the unit was convenient and easy.

Lanes are too tight for maneuvering a trailer into the outdoor storage spots. Power is not up to code, even though it’s a new facility. Drawing just 11A to charge my camper causes the line voltage to drop below 105VDC. It’s a 20A circuit, but clearly the wiring is undersized for the distance. This is a fire hazard.Prices have increased 40% in just two years.

Customer service - Lauren at the Oswego, IL location, has been extremely helpful.

Nicely monitored and clean

Always had a great experience

Friendly service

The facility was clean, secure, easy to access,Office staff is nice

Staff member, Lauren was amazing and helpful in getting us set up! I wasn't sure if I had selected the correct size so she showed me some options. She was very friendly and made sure I had all the information I needed to access my unit.

Price affordable

Lauren was amazing at helping me understand what to do, the website was easy to understand, the units were clean and there was plenty of light, and everything was so easy to set up!