No, communication... left 5 different messages and no call back . I had to delete my payment info before I got a call. I dont recommend this freeport location to anybody.
Verified User
•
Jul 13, 2026
1.0/5
1.0/5
Cubesmart never fixed the hole in the roof to my unit. Water was always sitting inside causing mildew inside, rust and grime outside. No one responded to any of my emails or phone calls.
Verified User
•
Jul 12, 2026
5.0/5
5.0/5
Great place to store my boat and the price was unbeatable!
Verified User
•
Jul 4, 2026
5.0/5
5.0/5
It's what I'm looking for pardon me please
Verified User
•
Jun 23, 2026
1.0/5
1.0/5
Rent is too high and you are constantly increasing the prices. There is still no locked gate to the larger units even though we were told many times over the past several years that one would be installed. The upkeep on the units is awful. The doors are falling off the hinges. My indoor unit leaked rainwater from holes in the roof and ruined the furniture I had stored. And, on top of everything else, after moving out, you still tried to charge the credit card I had on file even though I was told that the autopay had already been turned off.
Verified User
•
Jun 2, 2026
5.0/5
5.0/5
Excellent service
Verified User
•
May 28, 2026
2.0/5
2.0/5
The facility is adequate but frequent price increases priced us out!
Verified User
•
May 20, 2026
5.0/5
5.0/5
Super nice staff very helpful
Verified User
•
May 15, 2026
2.0/5
2.0/5
The building our unit was in was rotting out. The steel structure was completely wasted through and the front of building was loose and barely supported. Outside the front of the unit was a huge mud hole. If you had to go during or after a rain storm, then you were standing in the mud. The access gate was never closed.
Verified User
•
May 14, 2026
5.0/5
5.0/5
Nick was very helpful and went above and beyond to assist us.
No, communication... left 5 different messages and no call back . I had to delete my payment info before I got a call. I dont recommend this freeport location to anybody.
Verified User
•
Jul 13, 2026
1.0/5
1.0/5
Cubesmart never fixed the hole in the roof to my unit. Water was always sitting inside causing mildew inside, rust and grime outside. No one responded to any of my emails or phone calls.
Verified User
•
Jul 12, 2026
5.0/5
5.0/5
Great place to store my boat and the price was unbeatable!
Verified User
•
Jul 4, 2026
5.0/5
5.0/5
It's what I'm looking for pardon me please
Verified User
•
Jun 23, 2026
1.0/5
1.0/5
Rent is too high and you are constantly increasing the prices. There is still no locked gate to the larger units even though we were told many times over the past several years that one would be installed. The upkeep on the units is awful. The doors are falling off the hinges. My indoor unit leaked rainwater from holes in the roof and ruined the furniture I had stored. And, on top of everything else, after moving out, you still tried to charge the credit card I had on file even though I was told that the autopay had already been turned off.
Verified User
•
Jun 2, 2026
5.0/5
5.0/5
Excellent service
Verified User
•
May 28, 2026
2.0/5
2.0/5
The facility is adequate but frequent price increases priced us out!
Verified User
•
May 20, 2026
5.0/5
5.0/5
Super nice staff very helpful
Verified User
•
May 15, 2026
2.0/5
2.0/5
The building our unit was in was rotting out. The steel structure was completely wasted through and the front of building was loose and barely supported. Outside the front of the unit was a huge mud hole. If you had to go during or after a rain storm, then you were standing in the mud. The access gate was never closed.
Verified User
•
May 14, 2026
5.0/5
5.0/5
Nick was very helpful and went above and beyond to assist us.