The manager never answer the phone or return calls. I have called multiple times in one day never reach no one. I live 3 hours away if was the worst storage manager there. Also I lost a lot of pictures n clothes where it leaked water n messed up my stuff so insc for nothing. They are still charging me I have let them know that we were getting everything out by the 6th so I paid full amount for nothing cause he can't be there or reach. I also called the district manager 4 times n sent pics n still they can't get it together
Verified User
•
Jan 3, 2026
1.0/5
1.0/5
Monthly increase every month for a year
Verified User
•
Jan 2, 2026
5.0/5
5.0/5
Ever nice
Verified User
•
Dec 7, 2025
5.0/5
5.0/5
Very close and great customer service.
Verified User
•
Nov 15, 2025
2.0/5
2.0/5
As employee it was a great company until a DM took over, she treated me like I was a child and talked down to me. I feel like no matter how well I did my job, I was never going to be good enough. As a customer, the unit is just too high when compared to other companies.
Verified User
•
Nov 2, 2025
3.0/5
3.0/5
It's a storage unit
Verified User
•
Oct 23, 2025
5.0/5
5.0/5
Everyone friendly, easy to do business with and I have already recommended Companies beSmart
Verified User
•
Oct 12, 2025
5.0/5
5.0/5
The young man you had working for you was very helpful and very thorough willing to do. What was right for me. Thank you
The manager never answer the phone or return calls. I have called multiple times in one day never reach no one. I live 3 hours away if was the worst storage manager there. Also I lost a lot of pictures n clothes where it leaked water n messed up my stuff so insc for nothing. They are still charging me I have let them know that we were getting everything out by the 6th so I paid full amount for nothing cause he can't be there or reach. I also called the district manager 4 times n sent pics n still they can't get it together
Verified User
•
Jan 3, 2026
1.0/5
1.0/5
Monthly increase every month for a year
Verified User
•
Jan 2, 2026
5.0/5
5.0/5
Ever nice
Verified User
•
Dec 7, 2025
5.0/5
5.0/5
Very close and great customer service.
Verified User
•
Nov 15, 2025
2.0/5
2.0/5
As employee it was a great company until a DM took over, she treated me like I was a child and talked down to me. I feel like no matter how well I did my job, I was never going to be good enough. As a customer, the unit is just too high when compared to other companies.
Verified User
•
Nov 2, 2025
3.0/5
3.0/5
It's a storage unit
Verified User
•
Oct 23, 2025
5.0/5
5.0/5
Everyone friendly, easy to do business with and I have already recommended Companies beSmart
Verified User
•
Oct 12, 2025
5.0/5
5.0/5
The young man you had working for you was very helpful and very thorough willing to do. What was right for me. Thank you