The way CubeSmart do their charging for the storage rental.The bonus rate and month, I do understand as a "sweetner" to get business but the severe hike in 3 months defeats the objective for me to end up at a more competitive rate

It was horribleJacking the price up every single yearTelling me that it was an environment that would be locked and safe but in reality all I did was get rodentMaking all of my stuff ruined and growing mode

The location was good and people very friendly and helpful!

The storage facility was great and the staff was fantastic. The security gate was broken too often, and 20-25% increases in rent each year far exceeds inflation. Seems excessive.

I would definitely recommend your stores and parking lots to family and even friends. In my opinion, starting with you two and a half years ago and being able to use the apps to enter and exit the place makes access much easier. You are people any customer would want to work with. Thank you for being who you are.

Rude personal. . No dolly ever. Customer threatening swearing at me Another customer says people steal stuff. Another customer, not staff, was able to find a dolly which was kind of that person but where was staff when called.

Friendly staff and super customer service

They are wonderful , very nice , very great job , keei up the great work

Easy to do business with.

The way you raised your rates. You lost a long standing customer that had 2 units because of this.