From the very first time I walked into CubeSmart, all the way til the day I cleared my storage unit, CubeSmart kept my belongings safe and secure with the way they control entry. It was a fair price, never any surprises. The staff was always responsive and helpful! Customers service has been a lost art over the years, but the CubeSmart staff has it and is there for you, answering any questions you may have. I was never worried about anything when it came to my belongings at CubeSmart.
Verified User
•
Feb 14, 2026
1.0/5
1.0/5
Repeated price increases of 40% or more that come without sufficient advance warning. When you vacate because it's no longer affordable, CubeSmart will not prorate. "We don't give refunds" sneered the unfriendly clerk. Okay then - I WILL TELL EVERYONE I KNOW NOT TO STORE ANYTHING at CubeSmart! I guarantee you will lose future business after I tell people about my experience with you.
Verified User
•
Feb 6, 2026
5.0/5
5.0/5
I recommend this storage to everyone , the customer service it's great and always well taken care of and they always happy to help every customer that comes in.
Verified User
•
Feb 1, 2026
5.0/5
5.0/5
Great. Experience.
Verified User
•
Jan 14, 2026
5.0/5
5.0/5
Super friendly, clean
Verified User
•
Jan 7, 2026
5.0/5
5.0/5
It was the cleanest and most efficient of the storage units. I’ve used as of yet.
Verified User
•
Dec 31, 2025
5.0/5
5.0/5
Very helpful and courteous Service from Joe
Verified User
•
Dec 30, 2025
5.0/5
5.0/5
I just really liked the unit and the people that work there. No bad experience
Verified User
•
Dec 25, 2025
3.0/5
3.0/5
Served its purpose
Verified User
•
Dec 16, 2025
5.0/5
5.0/5
Joe - the manager in Pawtucket was a very helpful person
From the very first time I walked into CubeSmart, all the way til the day I cleared my storage unit, CubeSmart kept my belongings safe and secure with the way they control entry. It was a fair price, never any surprises. The staff was always responsive and helpful! Customers service has been a lost art over the years, but the CubeSmart staff has it and is there for you, answering any questions you may have. I was never worried about anything when it came to my belongings at CubeSmart.
Verified User
•
Feb 14, 2026
1.0/5
1.0/5
Repeated price increases of 40% or more that come without sufficient advance warning. When you vacate because it's no longer affordable, CubeSmart will not prorate. "We don't give refunds" sneered the unfriendly clerk. Okay then - I WILL TELL EVERYONE I KNOW NOT TO STORE ANYTHING at CubeSmart! I guarantee you will lose future business after I tell people about my experience with you.
Verified User
•
Feb 6, 2026
5.0/5
5.0/5
I recommend this storage to everyone , the customer service it's great and always well taken care of and they always happy to help every customer that comes in.
Verified User
•
Feb 1, 2026
5.0/5
5.0/5
Great. Experience.
Verified User
•
Jan 14, 2026
5.0/5
5.0/5
Super friendly, clean
Verified User
•
Jan 7, 2026
5.0/5
5.0/5
It was the cleanest and most efficient of the storage units. I’ve used as of yet.
Verified User
•
Dec 31, 2025
5.0/5
5.0/5
Very helpful and courteous Service from Joe
Verified User
•
Dec 30, 2025
5.0/5
5.0/5
I just really liked the unit and the people that work there. No bad experience
Verified User
•
Dec 25, 2025
3.0/5
3.0/5
Served its purpose
Verified User
•
Dec 16, 2025
5.0/5
5.0/5
Joe - the manager in Pawtucket was a very helpful person