There is no person in the PTC office and you can never get the office on the phone. I emailed customer service several times and never got a response.

You can never reach anyone at the locations or at the corporate office. It is ridiculous that you can't ask questions once you've rented a unit. The only way you can rent a unit is if you go there in person to see if they have anything available. You say that you have the best customer service. Well, that is false and finished off the 3 year Croatian.

Easy in, easy out.

You guys were great to work with

Because I've had a very difficult time trying to reach someone at the cubesmart where I made 2 rentals but only needed one and needed the one I didnt use can elled and still haven't seen a refund of my money!

The price was raised several times. I think it was too much. It felt like you continued to raise it until you found the point that a person can no longer accept it and decides to leave.

Your company plans pricing games with increases after a few months and different pricing when I added a second unit. There are many other places that do what you do, good luck but I will never recommend you or use you again.

I love the storage facility. I felt my items would be safe there. The price was reasonable. And the area was nice.

Your prices are way too high to begin with. 2nd, the"Corporate" decision to increase rates 100$ every 6 months is horse crap as well. Customer service needs work

Location is convenient, clean, easy to load & unload. Employee was very friendly & helpful.