The cost was quite reasonable compared to others around and the lady (Lia) at the facility was very polite and super helpful. She answered all my questions and went the extra mile to help me sign up. That’s what an owner would do and not usually an employee.

Gentleman at the front desk that helped us was amazing. Super friendly and helpful.

2 issues

Each time that I’ve rented from here the staff has been very helpful and courteous.

I can only speak for the location that I had my belongings in, but my things had mold on them. Also, there was barely anyone there in the office when I needed assistance, and customer service is a bit slow and rude. You guys also went up on my storage unit multiple times without notifying me of the price increase, and the late fee is $20 which seems extremely excessive.

Lia provided exceptional customer service and answered all of my questions!

At first, I had a storage cube that was on the outside. After a few months, we moved to an interior storage cube. That was good. However, the steady increase of the monthly payment was ridiculous. I find it hard to believe that a storage facility would increase almost 200%!!! That is just crazy! In the past few months, the security has been neglectful with the gate always up and the security on the doors rendered void because of the metal guards on the doors that once needed a code to get into a storage cube.

The check was pleasant and the young was very nice

Very helpful and understandable

Friendly service