the location is great, the app is incredibly easy to use and helpful with opening the doors on your phone. the place is clean and we love the size of our unit.however, the website is misleading. the price tells you its one thing, and then once the actual rental agreement came through it was more expensive because they then add on the insurance and the lock, etc. the first month is free but you still owed the same as the monthly rent the day of, so its kind of a wash.
Verified User
•
Apr 7, 2026
2.0/5
2.0/5
I didn't get the package that was said to be inside the storage unit and got charged for it
Verified User
•
Mar 31, 2026
5.0/5
5.0/5
Always friendly and helpful
Verified User
•
Mar 28, 2026
5.0/5
5.0/5
Great service
Verified User
•
Mar 21, 2026
1.0/5
1.0/5
Gradually Raising the rent to double the competition’s price is not a good way to keep customers. If your intention is to cycle customers and not keep long time storage then you have been successful. But we will never rent from Cubesmart again because of this. While the rate was reasonable we appreciated staying though. Especially the gated secure facility and kind staff. Thank you Faith!
Verified User
•
Mar 13, 2026
5.0/5
5.0/5
It has inside storage. Climate controlledMany security cameras
Verified User
•
Mar 9, 2026
5.0/5
5.0/5
Easy access great locks
Verified User
•
Mar 1, 2026
5.0/5
5.0/5
Clean well lit unit. Always helpful staff. Equipment always works, such as key pads and gate entryways. 8
Verified User
•
Feb 24, 2026
5.0/5
5.0/5
I called and got a storage right away. No red tape. They were really nice and the whole process was easy.
Verified User
•
Feb 12, 2026
2.0/5
2.0/5
I know I did not use the climate controlled storage, but the amount of dirt that got into my unit was insane. Everything came out looking like it hadn't been cleaned in decades. The other issue I had was the cost, then the increase with little notice.
the location is great, the app is incredibly easy to use and helpful with opening the doors on your phone. the place is clean and we love the size of our unit.however, the website is misleading. the price tells you its one thing, and then once the actual rental agreement came through it was more expensive because they then add on the insurance and the lock, etc. the first month is free but you still owed the same as the monthly rent the day of, so its kind of a wash.
Verified User
•
Apr 7, 2026
2.0/5
2.0/5
I didn't get the package that was said to be inside the storage unit and got charged for it
Verified User
•
Mar 31, 2026
5.0/5
5.0/5
Always friendly and helpful
Verified User
•
Mar 28, 2026
5.0/5
5.0/5
Great service
Verified User
•
Mar 21, 2026
1.0/5
1.0/5
Gradually Raising the rent to double the competition’s price is not a good way to keep customers. If your intention is to cycle customers and not keep long time storage then you have been successful. But we will never rent from Cubesmart again because of this. While the rate was reasonable we appreciated staying though. Especially the gated secure facility and kind staff. Thank you Faith!
Verified User
•
Mar 13, 2026
5.0/5
5.0/5
It has inside storage. Climate controlledMany security cameras
Verified User
•
Mar 9, 2026
5.0/5
5.0/5
Easy access great locks
Verified User
•
Mar 1, 2026
5.0/5
5.0/5
Clean well lit unit. Always helpful staff. Equipment always works, such as key pads and gate entryways. 8
Verified User
•
Feb 24, 2026
5.0/5
5.0/5
I called and got a storage right away. No red tape. They were really nice and the whole process was easy.
Verified User
•
Feb 12, 2026
2.0/5
2.0/5
I know I did not use the climate controlled storage, but the amount of dirt that got into my unit was insane. Everything came out looking like it hadn't been cleaned in decades. The other issue I had was the cost, then the increase with little notice.