CubeSmart was a clean and nice facility and it offered save and secure units. Staff were friendly when i interacted with them.

Everything was great, but it seemed a little pricey, then you add on the $5 monthly “convenience fee” and was just too costly.

- Convenient location- Easy and secure access- Friendly and helpful manager- Effective and easy to use app- Rate increase frequency on the high side

Everything went very smoothly

clean, good size, value

The price raised significantly in the time we were there. We were in a 5x5x8 which started out at roughly 33 dollars a month including the 12 protection plan. Small raises through the first couple years which we understood. In 2023 we noticed the price got larger and the we got notice of our unit being closed even though we didn’t initiate it. They rectified that and then my price went up again. We just paid last month $93.10 cents. 12 for the protection plan and $79 plus tax for the unit. That price for the largest of the “small” united is cheaper than what I was paying. Also on my bill it stays 40 percent off under discounts so does that mean the 79 was AFTER a 40 percent discount? So I would have been paying OVER $131 for the smallest unit currently? That’s just ridiculous. So sadly the price is what’s making us leave.

no reason

Everything went smoothly for two years.

After renting the unit out, within 2 months , the monthly bill went up by $40-50 per month. I felt this was shady!!

The employee, Leah, was very nice. Although, she ran into trouble with computer, she sought help from other employees at different locations. I believed their names are Carrie and Zac. They were very helpful. They took step by step with Leah and Carrie spoke to me as she took my info to rent the storage. The area of storage is clean. I was recommended to go to CubeSmart Self Storage by my sister in-law.