They raise the rent too often. Twice this year alone. And it wasn't a small amount, $25-$40 per increase. The first time was for new carpet throughout the facility. I didn't stick around to see what the other increase would be for. Too many times, the office was closed well before (30 mins) the posted hours. The reason given was that they had to make a deposit at the bank.
Verified User
•
Jun 23, 2026
2.0/5
2.0/5
The rent keeps increasing too much and too often.
Verified User
•
Jun 7, 2026
5.0/5
5.0/5
I like the hours I was able to get to my storage place. Staff were always welcoming and helpful.
Verified User
•
Apr 26, 2026
3.0/5
3.0/5
One month paid twice because online said trouble with site didn't go through spoke to employee said a manager would have to correct it and manager never called
Verified User
•
Apr 17, 2026
5.0/5
5.0/5
Wonderful customer service on the phone as well as in person at the Mayfair facility.
Verified User
•
Apr 16, 2026
5.0/5
5.0/5
The location is great for to get to the service was excellent every detail was expected to understand it's nice and clean nice young ladies thanku 😊
Verified User
•
Apr 6, 2026
1.0/5
1.0/5
Too expensive.
Verified User
•
Apr 3, 2026
3.0/5
3.0/5
Became too expensive for me.
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
The process was very easy and painless customer service was great
They raise the rent too often. Twice this year alone. And it wasn't a small amount, $25-$40 per increase. The first time was for new carpet throughout the facility. I didn't stick around to see what the other increase would be for. Too many times, the office was closed well before (30 mins) the posted hours. The reason given was that they had to make a deposit at the bank.
Verified User
•
Jun 23, 2026
2.0/5
2.0/5
The rent keeps increasing too much and too often.
Verified User
•
Jun 7, 2026
5.0/5
5.0/5
I like the hours I was able to get to my storage place. Staff were always welcoming and helpful.
Verified User
•
Apr 26, 2026
3.0/5
3.0/5
One month paid twice because online said trouble with site didn't go through spoke to employee said a manager would have to correct it and manager never called
Verified User
•
Apr 17, 2026
5.0/5
5.0/5
Wonderful customer service on the phone as well as in person at the Mayfair facility.
Verified User
•
Apr 16, 2026
5.0/5
5.0/5
The location is great for to get to the service was excellent every detail was expected to understand it's nice and clean nice young ladies thanku 😊
Verified User
•
Apr 6, 2026
1.0/5
1.0/5
Too expensive.
Verified User
•
Apr 3, 2026
3.0/5
3.0/5
Became too expensive for me.
Verified User
•
Apr 1, 2026
5.0/5
5.0/5
The process was very easy and painless customer service was great