The latch on my locker was broken upon arrival and I was switched to a new locker but told that I would need to return to put my things back in the original locker a few days later. I conveyed that this would not be possible because I was leaving the country and was met with a lot of resistance even though the latch being broken was not my responsibility. I did not receive an update about the latch on my original locker being fixed until a month later, and by this point I was returning to move my things out a few days later anyway.

Available to assist when needed

Very easy in and out when needed.

Excellent customer service. Thank you to Isis for the last minute change in storage space to accommodate my son’s personal belongings as I underestimated the space I needed.

Helpful staff obtaining a space and move out process.

I had unit for many years and I was paying an unfair amount and management would not even negotiate a new price.

Convenient, accessible, friendly staff

There is no trash can or dumpster on site. It building smells infected with mice and rats etc.

Great service.

I already did this survey.