Staff wascHelpful and professional. Facilities clean.
Verified User
•
Mar 17, 2026
4.0/5
4.0/5
Very good customer service from Leonard when I signed up and moved in
Verified User
•
Mar 9, 2026
5.0/5
5.0/5
The front desk staff Leonard and Melissa were super nice and professional, Kalessa went above and beyond to ensure I was recognized as military and applied all the applicable discounts...thank you so much...
Verified User
•
Mar 3, 2026
5.0/5
5.0/5
Leonard was amazing!
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
Easy to sign up--friendly staff.
Verified User
•
Feb 7, 2026
5.0/5
5.0/5
Excellent service from all staff members I worked with.
Verified User
•
Jan 22, 2026
5.0/5
5.0/5
For us, people always make a difference in a business relationship. Herisha made our experience at Cube Smart on Christopher Columbus in Philadelphia outstanding. She was efficient in both the rental and closing processes. She was vigilant about watching the units, as she noticed once that I had put the lock on our unit incorrectly and contacted me right away. She also was very helpful whenever I had questions or concerns. I give her a 10 out of 10 stars!
Verified User
•
Jan 21, 2026
5.0/5
5.0/5
I had exceptional service anytime I needed assistance for the whole 18 months that I was a customer
Verified User
•
Jan 19, 2026
4.0/5
4.0/5
Primary shortcoming is loading dock very small and often fully taken up by a single truck. Also, only one elevator.
Verified User
•
Jan 17, 2026
3.0/5
3.0/5
Staff was excellent at the South Columbus Blvd location. From beginning or rental to end.Facilities are also very good. Clean. Easy to access.The only issue was the rate increase from $40 to $60, just a few months after i started the rental. That is a 50% increase!! I was hoping to keep the rental unit for the foreseeable future. But I had not budgeted for $60. So I had to find an alternative and move out.
Staff wascHelpful and professional. Facilities clean.
Verified User
•
Mar 17, 2026
4.0/5
4.0/5
Very good customer service from Leonard when I signed up and moved in
Verified User
•
Mar 9, 2026
5.0/5
5.0/5
The front desk staff Leonard and Melissa were super nice and professional, Kalessa went above and beyond to ensure I was recognized as military and applied all the applicable discounts...thank you so much...
Verified User
•
Mar 3, 2026
5.0/5
5.0/5
Leonard was amazing!
Verified User
•
Mar 2, 2026
5.0/5
5.0/5
Easy to sign up--friendly staff.
Verified User
•
Feb 7, 2026
5.0/5
5.0/5
Excellent service from all staff members I worked with.
Verified User
•
Jan 22, 2026
5.0/5
5.0/5
For us, people always make a difference in a business relationship. Herisha made our experience at Cube Smart on Christopher Columbus in Philadelphia outstanding. She was efficient in both the rental and closing processes. She was vigilant about watching the units, as she noticed once that I had put the lock on our unit incorrectly and contacted me right away. She also was very helpful whenever I had questions or concerns. I give her a 10 out of 10 stars!
Verified User
•
Jan 21, 2026
5.0/5
5.0/5
I had exceptional service anytime I needed assistance for the whole 18 months that I was a customer
Verified User
•
Jan 19, 2026
4.0/5
4.0/5
Primary shortcoming is loading dock very small and often fully taken up by a single truck. Also, only one elevator.
Verified User
•
Jan 17, 2026
3.0/5
3.0/5
Staff was excellent at the South Columbus Blvd location. From beginning or rental to end.Facilities are also very good. Clean. Easy to access.The only issue was the rate increase from $40 to $60, just a few months after i started the rental. That is a 50% increase!! I was hoping to keep the rental unit for the foreseeable future. But I had not budgeted for $60. So I had to find an alternative and move out.