Spacious units. Easy to get in and out. Reasonable prices. Clean facility. Employees helpful.
Verified User
•
Feb 24, 2026
2.0/5
2.0/5
CubeSmart is not caring about their customers like they use to. They have removed a lot of things from their storages to help their customers (dumpers for trash, trash cans in the restrooms, restrooms open after office closed, phones working so you can talk to a person @ your local storage & working elevators.
Verified User
•
Feb 15, 2026
4.0/5
4.0/5
2 things1. There is a pipe running across our storage unit2. There should be a way to see the storage unit before being able to book it.
Verified User
•
Feb 7, 2026
3.0/5
3.0/5
Facility is excellent but I got a 30% price hike within a year
Verified User
•
Feb 6, 2026
3.0/5
3.0/5
Site was maintained well and staff was friendly. Rate was a bit high but was convenient so my location.
Verified User
•
Feb 5, 2026
3.0/5
3.0/5
I been a member for a long time & also got my family to open storages. I gave that score because the elevators are always breaking & it's hard for me to walk my things from one floor to another floor. Thank You & Blessings
Verified User
•
Jan 18, 2026
2.0/5
2.0/5
The facility has most of what I need, but I am disappointed there is no where to dispose of trash and also that a key is required for the bathroom. What if no one is working in the office or I come during off hours and need it? Maybe we can switch it to a coded entrance?
Verified User
•
Jan 18, 2026
4.0/5
4.0/5
The location was very convenient to where I live.
Verified User
•
Jan 14, 2026
2.0/5
2.0/5
The staff at Cube Smart on 501 Callowhill ST, Philadelphia, were always helpful. The facility is quite clean. The heat seems to be run pretty low in winter. What I object to is that there is no place for disposing of trash (cardboard boxes, etc)--the client has to remove the trash.Also, I think it is really unfair that when the client vacates a storage unit, it is impossible to get a pro-rated reimbursement. I believe clients should only pay for the days they actually occupy a storage unit. Besides, CubeSmart can make money by renting the unit right away. I object to this policy and will tell everyone I know about it.Finally, when I was vacating my unit and walking down the passageway, I did see a mice cross the passageway.
Verified User
•
Jan 12, 2026
5.0/5
5.0/5
Excellent and clean facility. I liked the variety of different size units for my storage needs.
Spacious units. Easy to get in and out. Reasonable prices. Clean facility. Employees helpful.
Verified User
•
Feb 24, 2026
2.0/5
2.0/5
CubeSmart is not caring about their customers like they use to. They have removed a lot of things from their storages to help their customers (dumpers for trash, trash cans in the restrooms, restrooms open after office closed, phones working so you can talk to a person @ your local storage & working elevators.
Verified User
•
Feb 15, 2026
4.0/5
4.0/5
2 things1. There is a pipe running across our storage unit2. There should be a way to see the storage unit before being able to book it.
Verified User
•
Feb 7, 2026
3.0/5
3.0/5
Facility is excellent but I got a 30% price hike within a year
Verified User
•
Feb 6, 2026
3.0/5
3.0/5
Site was maintained well and staff was friendly. Rate was a bit high but was convenient so my location.
Verified User
•
Feb 5, 2026
3.0/5
3.0/5
I been a member for a long time & also got my family to open storages. I gave that score because the elevators are always breaking & it's hard for me to walk my things from one floor to another floor. Thank You & Blessings
Verified User
•
Jan 18, 2026
2.0/5
2.0/5
The facility has most of what I need, but I am disappointed there is no where to dispose of trash and also that a key is required for the bathroom. What if no one is working in the office or I come during off hours and need it? Maybe we can switch it to a coded entrance?
Verified User
•
Jan 18, 2026
4.0/5
4.0/5
The location was very convenient to where I live.
Verified User
•
Jan 14, 2026
2.0/5
2.0/5
The staff at Cube Smart on 501 Callowhill ST, Philadelphia, were always helpful. The facility is quite clean. The heat seems to be run pretty low in winter. What I object to is that there is no place for disposing of trash (cardboard boxes, etc)--the client has to remove the trash.Also, I think it is really unfair that when the client vacates a storage unit, it is impossible to get a pro-rated reimbursement. I believe clients should only pay for the days they actually occupy a storage unit. Besides, CubeSmart can make money by renting the unit right away. I object to this policy and will tell everyone I know about it.Finally, when I was vacating my unit and walking down the passageway, I did see a mice cross the passageway.
Verified User
•
Jan 12, 2026
5.0/5
5.0/5
Excellent and clean facility. I liked the variety of different size units for my storage needs.