The manager at the location I used was not only barely there (on a break from very time I went to the location and needed help) when she was there she was rude
Verified User
•
Mar 26, 2026
3.0/5
3.0/5
Security. The front doors. That had a code to enter lobby have been open for at least two months
Verified User
•
Feb 28, 2026
1.0/5
1.0/5
You guys increased my rate multiple times to a crazy amount and then charged me $10 on move out for no reason.
Verified User
•
Jan 30, 2026
1.0/5
1.0/5
I've been a loyal customer for years and the first year was fine. The second year went up significantly. And by the third year pretty much doubled.
Verified User
•
Jan 14, 2026
2.0/5
2.0/5
five floors to the storage unit, slow elevator, bathroom locked; and restricted access hours
Verified User
•
Jan 13, 2026
1.0/5
1.0/5
Price increases
Verified User
•
Dec 14, 2025
3.0/5
3.0/5
The storage unit served its purpose but there has been incident where I couldn’t get in touch with staff or equipment during business hours and I was also a little concerned about my safety.
Verified User
•
Dec 2, 2025
5.0/5
5.0/5
Had a great experience and no issues. Start up, moving in, moving out, and closing account were all easy and solid experiences. Good service!
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
fast convenient you provided the lock. very good start
The manager at the location I used was not only barely there (on a break from very time I went to the location and needed help) when she was there she was rude
Verified User
•
Mar 26, 2026
3.0/5
3.0/5
Security. The front doors. That had a code to enter lobby have been open for at least two months
Verified User
•
Feb 28, 2026
1.0/5
1.0/5
You guys increased my rate multiple times to a crazy amount and then charged me $10 on move out for no reason.
Verified User
•
Jan 30, 2026
1.0/5
1.0/5
I've been a loyal customer for years and the first year was fine. The second year went up significantly. And by the third year pretty much doubled.
Verified User
•
Jan 14, 2026
2.0/5
2.0/5
five floors to the storage unit, slow elevator, bathroom locked; and restricted access hours
Verified User
•
Jan 13, 2026
1.0/5
1.0/5
Price increases
Verified User
•
Dec 14, 2025
3.0/5
3.0/5
The storage unit served its purpose but there has been incident where I couldn’t get in touch with staff or equipment during business hours and I was also a little concerned about my safety.
Verified User
•
Dec 2, 2025
5.0/5
5.0/5
Had a great experience and no issues. Start up, moving in, moving out, and closing account were all easy and solid experiences. Good service!
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
fast convenient you provided the lock. very good start