five floors to the storage unit, slow elevator, bathroom locked; and restricted access hours
Verified User
•
Jan 13, 2026
1.0/5
1.0/5
Price increases
Verified User
•
Dec 14, 2025
3.0/5
3.0/5
The storage unit served its purpose but there has been incident where I couldn’t get in touch with staff or equipment during business hours and I was also a little concerned about my safety.
Verified User
•
Dec 2, 2025
5.0/5
5.0/5
Had a great experience and no issues. Start up, moving in, moving out, and closing account were all easy and solid experiences. Good service!
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
fast convenient you provided the lock. very good start
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
Easy & convenient. Friendly staff.
Verified User
•
Nov 13, 2025
5.0/5
5.0/5
Clean Air condition easy entry
Verified User
•
Nov 11, 2025
5.0/5
5.0/5
Always clean and front office staff always friendly and willing to help when needed.
Verified User
•
Nov 7, 2025
3.0/5
3.0/5
Neek, your representative at the East Dunlap location, went out her way to help me.
Verified User
•
Nov 2, 2025
1.0/5
1.0/5
The office staff member is aloof at best. She’s never there. The front door was broken most of the last year with homeless people staying in the lobby, the elevator smelled like urine on multiple occasions. Your prices increased numerous times after we loaded our furniture into them which felt shady.
five floors to the storage unit, slow elevator, bathroom locked; and restricted access hours
Verified User
•
Jan 13, 2026
1.0/5
1.0/5
Price increases
Verified User
•
Dec 14, 2025
3.0/5
3.0/5
The storage unit served its purpose but there has been incident where I couldn’t get in touch with staff or equipment during business hours and I was also a little concerned about my safety.
Verified User
•
Dec 2, 2025
5.0/5
5.0/5
Had a great experience and no issues. Start up, moving in, moving out, and closing account were all easy and solid experiences. Good service!
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
fast convenient you provided the lock. very good start
Verified User
•
Nov 26, 2025
5.0/5
5.0/5
Easy & convenient. Friendly staff.
Verified User
•
Nov 13, 2025
5.0/5
5.0/5
Clean Air condition easy entry
Verified User
•
Nov 11, 2025
5.0/5
5.0/5
Always clean and front office staff always friendly and willing to help when needed.
Verified User
•
Nov 7, 2025
3.0/5
3.0/5
Neek, your representative at the East Dunlap location, went out her way to help me.
Verified User
•
Nov 2, 2025
1.0/5
1.0/5
The office staff member is aloof at best. She’s never there. The front door was broken most of the last year with homeless people staying in the lobby, the elevator smelled like urine on multiple occasions. Your prices increased numerous times after we loaded our furniture into them which felt shady.