Terrible storage with several changes in ownership in the past 2 years with name changes of company since being here. There was an obvious downhill trajectory for upkeep and maintenance of the unit and overall facility. Despite this facility being with A/C, every time I would walk inside, it would be blazing hot… sometimes often as hot as it was outside. There were only 3 carts available for customers and often never returned to where it was indicated and if you were coming in during outside office hours, then good luck finding them. The office/storage facility also would cut down hours to basically none existent hours, especially if you worked normal hours then fat chance of getting over to the unit at your own convenience and time. Sundays were always closed too. And to top it off there was a huge water leakage in the building which damaged many of my items held inside. When I asked to be accommodated during weekend hours to move them into a unit not affected by the leak, they said no and gave customers a 24-48 hours to decide if they could come in during the hours of 8-12pm to move their belongings during a weekday. Horrible service and the only reason we stayed as long as we did was because of Gaby and Tammy’s positive attitude and helpfulness.

The was constantly increasing. This location was allowing homeless to sleep in the building. This location has changed owners four times since I’ve started renting a space. They changed the hours that really were convenient to access my unit.

Nothing but trouble since flooding in 3rd floor. Hours cut in half, air conditioning not working during summer months(even though paying for climate control), staff not knowledgeable or available mostly.

That how I feel

MAJORITY OF TIME , RECEIVED EXCELLENT SERVICE

Rat shit all over my things

Great place to store my RV. I am moving out because I sold the RV.Only thing I would say may need to be improved is at times no staff on properties and some times difficult (time wise) getting someone on phone. It was very convenient when I could go in and out at any hour as long as I used my codes but not so much when you had to limit access because of problems within the building. Thanks for the heads up during those times. Lee Evans

Was simple to use. Did everything online. Never had to go in the office! Lower level storage for camper was ideas for the short duration we needed it!

Na

Es un lugar seguro y está limpio. Ah y fresco!