You raised my rate 30 some percent after a few months with no guarantee it wouldn’t continue to be raised. Went local storage for half the price. And it’s 24/7 access unlike your Phoenixville location.
Verified User
•
Feb 3, 2026
5.0/5
5.0/5
Process was easy, staff is terrific!
Verified User
•
Jan 21, 2026
4.0/5
4.0/5
When I arrived on Saturday to make my payment, they were out of the office with a sign on the door. They’d be back at 10:30.
Verified User
•
Jan 20, 2026
5.0/5
5.0/5
I could not afford it at this time but I appreciate the hospitality.
Verified User
•
Jan 11, 2026
5.0/5
5.0/5
Because Theresa the manager that works there really did a good job in showing us the unit and explaining how everything works.
Verified User
•
Jan 4, 2026
5.0/5
5.0/5
Good customer service; clean and accessible storage (from the entrance to the unit)
Verified User
•
Jan 2, 2026
1.0/5
1.0/5
Keypads don't work to enter the building and have restricted my access to my locker.
Verified User
•
Dec 31, 2025
1.0/5
1.0/5
The rent increases are ridiculous. It started around a $100 per month and went up to over $200 per month. I’ll never rent another storage unit.
Verified User
•
Dec 17, 2025
1.0/5
1.0/5
My storage fee was raised from $90 to $133 in less than 8 months! Never again.
Verified User
•
Dec 11, 2025
5.0/5
5.0/5
Everything was great no problem and if there was a problem that would fix it right away
You raised my rate 30 some percent after a few months with no guarantee it wouldn’t continue to be raised. Went local storage for half the price. And it’s 24/7 access unlike your Phoenixville location.
Verified User
•
Feb 3, 2026
5.0/5
5.0/5
Process was easy, staff is terrific!
Verified User
•
Jan 21, 2026
4.0/5
4.0/5
When I arrived on Saturday to make my payment, they were out of the office with a sign on the door. They’d be back at 10:30.
Verified User
•
Jan 20, 2026
5.0/5
5.0/5
I could not afford it at this time but I appreciate the hospitality.
Verified User
•
Jan 11, 2026
5.0/5
5.0/5
Because Theresa the manager that works there really did a good job in showing us the unit and explaining how everything works.
Verified User
•
Jan 4, 2026
5.0/5
5.0/5
Good customer service; clean and accessible storage (from the entrance to the unit)
Verified User
•
Jan 2, 2026
1.0/5
1.0/5
Keypads don't work to enter the building and have restricted my access to my locker.
Verified User
•
Dec 31, 2025
1.0/5
1.0/5
The rent increases are ridiculous. It started around a $100 per month and went up to over $200 per month. I’ll never rent another storage unit.
Verified User
•
Dec 17, 2025
1.0/5
1.0/5
My storage fee was raised from $90 to $133 in less than 8 months! Never again.
Verified User
•
Dec 11, 2025
5.0/5
5.0/5
Everything was great no problem and if there was a problem that would fix it right away