The Customer Service was excellent. He is very personable and thorough and answered all of my questions. The facility is clean and comfortable. There is a trolly to load up and take to the unit which makes the process a lot less painful!
Verified User
•
Dec 8, 2025
4.0/5
4.0/5
Very convenient. Easy to sign up, but also easy to close my account with no hassles. Love that!
Verified User
•
Nov 27, 2025
5.0/5
5.0/5
So good
Verified User
•
Nov 23, 2025
2.0/5
2.0/5
Price increased too much
Verified User
•
Nov 9, 2025
4.0/5
4.0/5
Ease of use and accessibility. Really liked the security of the facility as well.
Verified User
•
Nov 7, 2025
5.0/5
5.0/5
Great customer service and never had a problem.
Verified User
•
Nov 7, 2025
5.0/5
5.0/5
The process was fast and easy and Theresa helped us out tremendously.
Verified User
•
Nov 5, 2025
1.0/5
1.0/5
You raised the rent 80 bucks in a year. When I went in to ask if I could downsize I was told a smaller unit would actually cost more. 2 days later my rent went up. Just really scummy overall.
Verified User
•
Oct 30, 2025
2.0/5
2.0/5
Continuous price increases.
Verified User
•
Oct 15, 2025
2.0/5
2.0/5
My rent increase twice within a short window.. I was not made aware that it would be increase that often
The Customer Service was excellent. He is very personable and thorough and answered all of my questions. The facility is clean and comfortable. There is a trolly to load up and take to the unit which makes the process a lot less painful!
Verified User
•
Dec 8, 2025
4.0/5
4.0/5
Very convenient. Easy to sign up, but also easy to close my account with no hassles. Love that!
Verified User
•
Nov 27, 2025
5.0/5
5.0/5
So good
Verified User
•
Nov 23, 2025
2.0/5
2.0/5
Price increased too much
Verified User
•
Nov 9, 2025
4.0/5
4.0/5
Ease of use and accessibility. Really liked the security of the facility as well.
Verified User
•
Nov 7, 2025
5.0/5
5.0/5
Great customer service and never had a problem.
Verified User
•
Nov 7, 2025
5.0/5
5.0/5
The process was fast and easy and Theresa helped us out tremendously.
Verified User
•
Nov 5, 2025
1.0/5
1.0/5
You raised the rent 80 bucks in a year. When I went in to ask if I could downsize I was told a smaller unit would actually cost more. 2 days later my rent went up. Just really scummy overall.
Verified User
•
Oct 30, 2025
2.0/5
2.0/5
Continuous price increases.
Verified User
•
Oct 15, 2025
2.0/5
2.0/5
My rent increase twice within a short window.. I was not made aware that it would be increase that often