Most of the staff was a pleasure to work with however I did experience a bit of discrimination with a staff member. As a new customer having visited the location twice, I was spoken to as if I have been there before with respects to a potential violation of CubeSmart policy that did not apply at all. I also was made to wait to receive an adjustment for insurance that was not applicable to me as I already had my own. I was told the charge can not be removed until the following bill cycle however upon moving in the second unit, t was able to be adjusted same day.
Verified User
•
Jan 29, 2026
1.0/5
1.0/5
You offer a discounted price and then jack it up in very short order.
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
Easy access. Well lit, great music Playlist as well as nice personnel. I would highly recommend that location.
Verified User
•
Jan 15, 2026
1.0/5
1.0/5
The gate was always broken. No one was in the office when it was needed.
Verified User
•
Jan 14, 2026
1.0/5
1.0/5
Some of my things were stolen
Verified User
•
Jan 5, 2026
5.0/5
5.0/5
The two attendants at the south Washington Ave , facility,, in Piscataway nj was helpful, were knowledgeable and informed . The persons I dealt with were Eric and Ben who new how to treat and show the up most respect for their clients.
Verified User
•
Jan 3, 2026
5.0/5
5.0/5
The staff at that location are very friendly and helpful. The staff was always very pleasant and helpful. I would recommend this location to anyone. Thank you for a nice business relationship we had for over a year.
Most of the staff was a pleasure to work with however I did experience a bit of discrimination with a staff member. As a new customer having visited the location twice, I was spoken to as if I have been there before with respects to a potential violation of CubeSmart policy that did not apply at all. I also was made to wait to receive an adjustment for insurance that was not applicable to me as I already had my own. I was told the charge can not be removed until the following bill cycle however upon moving in the second unit, t was able to be adjusted same day.
Verified User
•
Jan 29, 2026
1.0/5
1.0/5
You offer a discounted price and then jack it up in very short order.
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
Easy access. Well lit, great music Playlist as well as nice personnel. I would highly recommend that location.
Verified User
•
Jan 15, 2026
1.0/5
1.0/5
The gate was always broken. No one was in the office when it was needed.
Verified User
•
Jan 14, 2026
1.0/5
1.0/5
Some of my things were stolen
Verified User
•
Jan 5, 2026
5.0/5
5.0/5
The two attendants at the south Washington Ave , facility,, in Piscataway nj was helpful, were knowledgeable and informed . The persons I dealt with were Eric and Ben who new how to treat and show the up most respect for their clients.
Verified User
•
Jan 3, 2026
5.0/5
5.0/5
The staff at that location are very friendly and helpful. The staff was always very pleasant and helpful. I would recommend this location to anyone. Thank you for a nice business relationship we had for over a year.