Renting a unit was super easy to do online. I had questions and the office staff was more than helpful to answer all my questions and personally take me to my unit and explain everything to me.
Verified User
•
Dec 17, 2025
5.0/5
5.0/5
Eric was extremely knowledgeable and helpful.
Verified User
•
Dec 8, 2025
5.0/5
5.0/5
Easy to use; easy access
Verified User
•
Dec 2, 2025
5.0/5
5.0/5
Excellent
Verified User
•
Dec 2, 2025
1.0/5
1.0/5
Staff is great. Price increase frequency is prohibitively ridiculous. Can’t recommend this bait-and-switch pricing. To bear the cost of movers to have the price increase every few months diminished my trust in this chain. Will never use again and won’t recommend.
Verified User
•
Nov 29, 2025
2.0/5
2.0/5
You keep raising the prices
Verified User
•
Nov 25, 2025
2.0/5
2.0/5
Convenience fee was already high and can't believe even that got increased. Also found a dead rat in my storage facility
Verified User
•
Nov 23, 2025
5.0/5
5.0/5
I did not face any hassles in the whole 5 months renting. All good.
Verified User
•
Nov 18, 2025
5.0/5
5.0/5
While process was easy from renting to closing, unit was very clean.
Verified User
•
Nov 17, 2025
2.0/5
2.0/5
They should let you know all fee’s up front so you don’t get overwhelmed at checkout.
Renting a unit was super easy to do online. I had questions and the office staff was more than helpful to answer all my questions and personally take me to my unit and explain everything to me.
Verified User
•
Dec 17, 2025
5.0/5
5.0/5
Eric was extremely knowledgeable and helpful.
Verified User
•
Dec 8, 2025
5.0/5
5.0/5
Easy to use; easy access
Verified User
•
Dec 2, 2025
5.0/5
5.0/5
Excellent
Verified User
•
Dec 2, 2025
1.0/5
1.0/5
Staff is great. Price increase frequency is prohibitively ridiculous. Can’t recommend this bait-and-switch pricing. To bear the cost of movers to have the price increase every few months diminished my trust in this chain. Will never use again and won’t recommend.
Verified User
•
Nov 29, 2025
2.0/5
2.0/5
You keep raising the prices
Verified User
•
Nov 25, 2025
2.0/5
2.0/5
Convenience fee was already high and can't believe even that got increased. Also found a dead rat in my storage facility
Verified User
•
Nov 23, 2025
5.0/5
5.0/5
I did not face any hassles in the whole 5 months renting. All good.
Verified User
•
Nov 18, 2025
5.0/5
5.0/5
While process was easy from renting to closing, unit was very clean.
Verified User
•
Nov 17, 2025
2.0/5
2.0/5
They should let you know all fee’s up front so you don’t get overwhelmed at checkout.