I stored my belongings at CubeSmart for a little over two months. The facility looked new and clean, but when I retrieved my boxes they all felt damp and had a strong odor, like the unit had been humid for a long time. Nothing was ruined, but every item needed to be cleaned or aired out. I was fortunate that I only stored things in cardboard boxes — if it had been furniture or a mattress, the outcome would have been much worse.Overall, the space served its purpose for short-term storage, but the humidity problem is a serious concern that needs to be addressed if the facility is meant to be truly climate-controlled.

It was very easy to sign up. The staff was very helpful in signing up.

Ben, the manager did an outstanding job getting me set up for having a storage unit. He helped me pick the size, and location of the unit. He also gave me detailed instructions to use the code to go through the gate and into the facility. I couldn't have asked for a better customer experience. Thanks Ben!

Clean, attendant was helpful

Ben at the facility in Pittsfield MA is outstanding - very personable and helpful. The facility is very clean and access with the CubeSmart App is a breeze!

Awesome service ease of access