Convenience and price

Everything was set up exactly like CubeSmart said in a very timely matter. When I got there, everything was ready and waiting for me and the unit was very clean easy access and three hand cuts in very good condition for us to use.

Clean facility, hours of operation

Very clean and new facility with easy app access

Eric, the Pittsfield manager, is very friendly and helpful. The facility seens clean and well-cared for.

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The manager, Eric, is outstanding and provides great customer service. Also, the CubeSmart facility in Pittsfield, Massachusetts, is new, very clean, and convenient,

I was quoted a price and move in date from someone on the phone and the next day the actual manager of the unit called me wondering where I was because mynlease had started already when it wasn't supposed to start until JJJanuary

Very nice person, very informative and willing to answer all questions and helping. Very pleasant demeanor and nice to talk to.

I stored my belongings at CubeSmart for a little over two months. The facility looked new and clean, but when I retrieved my boxes they all felt damp and had a strong odor, like the unit had been humid for a long time. Nothing was ruined, but every item needed to be cleaned or aired out. I was fortunate that I only stored things in cardboard boxes — if it had been furniture or a mattress, the outcome would have been much worse.Overall, the space served its purpose for short-term storage, but the humidity problem is a serious concern that needs to be addressed if the facility is meant to be truly climate-controlled.