The unit i rented filled with water after every rain. Had pull my belongings and lay pallets to stuff dry. As a builder, the construction of these units aren't acceptable.
Verified User
•
Jun 16, 2026
4.0/5
4.0/5
Facility was clean, protected and the staff were easy to reach and polite. Only reason I didn’t give it a 10 was because of all the massive pot holes and mud. Most of the time I couldn’t use the entrance to my building closest to my unit because there was so much mud and water accumulation. I did call about it a few times and nothing was done. Also I didn’t like that every year my rates continued to rise by a decent amount.
Verified User
•
Jun 13, 2026
5.0/5
5.0/5
Easy application and quick access to the unit. I used the app and it was quicker than if you had to do it in person.
Verified User
•
Jun 13, 2026
2.0/5
2.0/5
Inconsistent customer service at local office. Price kept going up $25 every 6 months with no reason. Did my storage unit get bigger or more temperature controlled? No. So the constant and extreme price hikes were ridiculous.
Verified User
•
Jun 9, 2026
5.0/5
5.0/5
Easy access. Reasonable price.
Verified User
•
Jun 5, 2026
5.0/5
5.0/5
Dakota and Gina were awesome, very helpful l. Units very clean and easy access.
Verified User
•
Jun 2, 2026
5.0/5
5.0/5
It was close by to my place and the lady Dakota is very helpful real nice respectful a great lady to work with. He should be happy you have her. This is at the place in Plymouth, Indiana.
Verified User
•
Jun 1, 2026
4.0/5
4.0/5
Only reason not a ten was because when it rained, the grounds would be very muddy and lots of standing water. I’ve mentioned it a few times but nothing was done. I had to constantly use a farther entrance to my unit due to all the water and mud.
The unit i rented filled with water after every rain. Had pull my belongings and lay pallets to stuff dry. As a builder, the construction of these units aren't acceptable.
Verified User
•
Jun 16, 2026
4.0/5
4.0/5
Facility was clean, protected and the staff were easy to reach and polite. Only reason I didn’t give it a 10 was because of all the massive pot holes and mud. Most of the time I couldn’t use the entrance to my building closest to my unit because there was so much mud and water accumulation. I did call about it a few times and nothing was done. Also I didn’t like that every year my rates continued to rise by a decent amount.
Verified User
•
Jun 13, 2026
5.0/5
5.0/5
Easy application and quick access to the unit. I used the app and it was quicker than if you had to do it in person.
Verified User
•
Jun 13, 2026
2.0/5
2.0/5
Inconsistent customer service at local office. Price kept going up $25 every 6 months with no reason. Did my storage unit get bigger or more temperature controlled? No. So the constant and extreme price hikes were ridiculous.
Verified User
•
Jun 9, 2026
5.0/5
5.0/5
Easy access. Reasonable price.
Verified User
•
Jun 5, 2026
5.0/5
5.0/5
Dakota and Gina were awesome, very helpful l. Units very clean and easy access.
Verified User
•
Jun 2, 2026
5.0/5
5.0/5
It was close by to my place and the lady Dakota is very helpful real nice respectful a great lady to work with. He should be happy you have her. This is at the place in Plymouth, Indiana.
Verified User
•
Jun 1, 2026
4.0/5
4.0/5
Only reason not a ten was because when it rained, the grounds would be very muddy and lots of standing water. I’ve mentioned it a few times but nothing was done. I had to constantly use a farther entrance to my unit due to all the water and mud.