CubeSmart Self Storage
4.0/5
4.0 /5
21 Verified Reviews
3959 Garwood Ave, Portsmouth, VA 23701, US
21 Verified Reviews
1.0/5
1.0 /5
Too high prices. Poor customer service. Additional fees added if you make payments online. Mice eatting through boxes.

1.0/5
1.0 /5
Facility isn’t maintained, prices too high

5.0/5
5.0 /5
Everything went smooth and easy

5.0/5
5.0 /5
Customer service that was provided by Tasha. The cleanness of the building. The convenience to enter the building. The fact that I felt safe while in the building, is everything.

5.0/5
5.0 /5
You all seem to be very flexible.

5.0/5
5.0 /5
It was fast and easy. There were no issues. And I didn’t have to check in or anything I just went to my unit and everything I needed was there. Very simple hassle free process

5.0/5
5.0 /5
The accommodations were clean and the facility in general was in good condition. i was always able to gain access to my unit and the staff was so polite and helpful.

5.0/5
5.0 /5
I was in good hands

3.0/5
3.0 /5
I do not like being forced to have automatic monthly withdrawals from my account. My account has been compromised twice, so I am very cautious about authorizing recurring charges.I am fully capable of paying my bills on time and do not feel it is fair to be charged an additional fee simply because I choose not to use auto-pay. I also feel it is unreasonable that I must go in person to pay my storage bill.I prefer to pay my bill online without being charged an extra fee for doing so.

5.0/5
5.0 /5
Very helpful, knowledgeable and kind! I felt safe and comfortable.