Bill, the manager for Cubesmart in Poway has always been pleasant to me. I was with this location for about 2 years. I left due to cost, and location. You do not give you long-time customers any breaks on pricing. You only offer them to new customers. So, I found a much cheaper storage facility which is closer to my work and home, cleaner, not so run down. I can take an elevator to my unit and just walk down the hall and the lights come on. Its updated, has a more friendly staff that is always there. When I need to use the restroom, they give me the key. I never knew that there was a restroom in the poway location. My items fit into a 7 by 10 and I still have extra room. The price is much better. Sorry to leave but I found a better storage facility called Price
Verified User
•
Dec 27, 2025
3.0/5
3.0/5
Overall the process of booking and canceling was easy. The property manager Bill was great and very helpful when I first got the unit. The only reason I rated a bit lower is two price increases in a year. I cant imagine your costs are going up that significantly to need to continually raise them for customers. I
Verified User
•
Dec 25, 2025
5.0/5
5.0/5
The service provided by Ron was exceptional.
Verified User
•
Dec 18, 2025
5.0/5
5.0/5
This cubesmart location is the cleanest, well managed (Bill) location I've seen. I've used them for 2 (6 month) stints and have not found any signs of insects or mice in my stuff! Highly recommend! See you again in May!
Verified User
•
Dec 14, 2025
5.0/5
5.0/5
Bill was very helpful and friendly. The process was easy, the facility was clean and the monthly rate is reasonable.
Verified User
•
Dec 14, 2025
5.0/5
5.0/5
Fast easy no nonsense!
Verified User
•
Dec 10, 2025
5.0/5
5.0/5
Easy online process
Verified User
•
Dec 8, 2025
5.0/5
5.0/5
Friendly, professional service! Bill is a good guy and knows his business. Thank you!
Bill, the manager for Cubesmart in Poway has always been pleasant to me. I was with this location for about 2 years. I left due to cost, and location. You do not give you long-time customers any breaks on pricing. You only offer them to new customers. So, I found a much cheaper storage facility which is closer to my work and home, cleaner, not so run down. I can take an elevator to my unit and just walk down the hall and the lights come on. Its updated, has a more friendly staff that is always there. When I need to use the restroom, they give me the key. I never knew that there was a restroom in the poway location. My items fit into a 7 by 10 and I still have extra room. The price is much better. Sorry to leave but I found a better storage facility called Price
Verified User
•
Dec 27, 2025
3.0/5
3.0/5
Overall the process of booking and canceling was easy. The property manager Bill was great and very helpful when I first got the unit. The only reason I rated a bit lower is two price increases in a year. I cant imagine your costs are going up that significantly to need to continually raise them for customers. I
Verified User
•
Dec 25, 2025
5.0/5
5.0/5
The service provided by Ron was exceptional.
Verified User
•
Dec 18, 2025
5.0/5
5.0/5
This cubesmart location is the cleanest, well managed (Bill) location I've seen. I've used them for 2 (6 month) stints and have not found any signs of insects or mice in my stuff! Highly recommend! See you again in May!
Verified User
•
Dec 14, 2025
5.0/5
5.0/5
Bill was very helpful and friendly. The process was easy, the facility was clean and the monthly rate is reasonable.
Verified User
•
Dec 14, 2025
5.0/5
5.0/5
Fast easy no nonsense!
Verified User
•
Dec 10, 2025
5.0/5
5.0/5
Easy online process
Verified User
•
Dec 8, 2025
5.0/5
5.0/5
Friendly, professional service! Bill is a good guy and knows his business. Thank you!