Kisha Was extremely helpful and great customer service . I had to move location and she took care of everything. I have used other companies that all was not worth the money money but CubeSmart is great
Verified User
•
Feb 25, 2026
2.0/5
2.0/5
It became too expensive
Verified User
•
Feb 1, 2026
1.0/5
1.0/5
Cost
Verified User
•
Jan 13, 2026
1.0/5
1.0/5
Unrealistic rate increases is the reason I left. You all care nothing about customers being there long-term. You care about bigger profits.
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
Great service
Verified User
•
Dec 24, 2025
5.0/5
5.0/5
Always so accommodating and kind in the office
Verified User
•
Dec 1, 2025
5.0/5
5.0/5
Very convenient, easiest check-in/checkout process I've experienced, and secure. The monthly debit made it simple to not have to remember another date.
Verified User
•
Nov 23, 2025
5.0/5
5.0/5
Na
Verified User
•
Nov 22, 2025
1.0/5
1.0/5
The location was close to my home, so convenient. However, I had the entire contents of a 3 bedroom to store for an unknown amount of time (which ended up being a year). I was told by Cube Smart staff that electronics would be fine with summer and winter temperatures, but nothing was said about potential for mold! Much of my belongings were ruined by mold, and some with rodent urine and nesting. I posted photos of some items on their reviews. Someone called me, but nothing was done to compensate me for so many of my things being ruined. I feel like I should’ve been told up front of the likelihood of this happening.
Kisha Was extremely helpful and great customer service . I had to move location and she took care of everything. I have used other companies that all was not worth the money money but CubeSmart is great
Verified User
•
Feb 25, 2026
2.0/5
2.0/5
It became too expensive
Verified User
•
Feb 1, 2026
1.0/5
1.0/5
Cost
Verified User
•
Jan 13, 2026
1.0/5
1.0/5
Unrealistic rate increases is the reason I left. You all care nothing about customers being there long-term. You care about bigger profits.
Verified User
•
Jan 1, 2026
5.0/5
5.0/5
Great service
Verified User
•
Dec 24, 2025
5.0/5
5.0/5
Always so accommodating and kind in the office
Verified User
•
Dec 1, 2025
5.0/5
5.0/5
Very convenient, easiest check-in/checkout process I've experienced, and secure. The monthly debit made it simple to not have to remember another date.
Verified User
•
Nov 23, 2025
5.0/5
5.0/5
Na
Verified User
•
Nov 22, 2025
1.0/5
1.0/5
The location was close to my home, so convenient. However, I had the entire contents of a 3 bedroom to store for an unknown amount of time (which ended up being a year). I was told by Cube Smart staff that electronics would be fine with summer and winter temperatures, but nothing was said about potential for mold! Much of my belongings were ruined by mold, and some with rodent urine and nesting. I posted photos of some items on their reviews. Someone called me, but nothing was done to compensate me for so many of my things being ruined. I feel like I should’ve been told up front of the likelihood of this happening.