CubeSmart Self Storage
4.3/5
4.3 /5
39 Verified Reviews
4370 Fountain Hills Drive Northeast, Prior Lake, MN 55372, US
39 Verified Reviews
5.0/5
5.0 /5
Staff is very nice. Facility is clean and very easy to use. Tracy was very nice

1.0/5
1.0 /5
overpriced, raised my rate 3 times in one year

2.0/5
2.0 /5
your prices keep going up!!!!

5.0/5
5.0 /5
Great staff, clean premises and great music.

5.0/5
5.0 /5
Climate controlled store

5.0/5
5.0 /5
I’ll be honest—I initially had some concerns with my experience at CubeSmart Storage in Prior Lake, MN. However, what truly turned everything around was the exceptional customer service I received from Tracy. She went above and beyond to make sure I was completely satisfied, kept communication open at all times, and consistently checked in whenever she received updates regarding my concern. That level of care and follow-through made a huge difference and completely changed my overall impression.Because of her professionalism and dedication, my move-in and move-out process ended up being incredibly smooth. The move-in instructions were straightforward, everything was well organized, and the entire experience was far less stressful than most moves usually are. As we all know, moving can be a major hassle—so having it go this seamlessly was refreshing.Overall, I highly recommend CubeSmart in Prior Lake, especially thanks to Tracy’s outstanding customer service. She truly cares about her customers, and that alone makes this location stand out.

5.0/5
5.0 /5
Ease of entry; ease of moving out. Tracy, CubeSmart employee was very pleasant, knowledgeable and easy to work with.

3.0/5
3.0 /5
PRICE SPECIALS, better pricing than competitors

3.0/5
3.0 /5
fast and easy rental process. The unit and common areas were clean. Staff was friendly and helpful.

5.0/5
5.0 /5
Excellent service, clean environment, good lighting and size of the storage space. Tracey helped us mid-move in with a second storage unit as we discovered we had filled the first unit and we still had 1/2 the 26 foot U-Haul truck full of furniture. Thank you, Tracey!