I rented it on Saturday I waited a half an hour for the office to open because the person was by themselves when I came back to put stuff in the storage I just rented no carts available waited 45 minutes and then I unloaded and I dragged my bins into the elevator and out of the elevator into my unit. I came back Sunday the same thing happened. I came back yesterday Monday at 3:30 again there was no carts again. No one was in the office. The clock said they will return at four. Meanwhile it’s 330. I looked for court on the first floor. Nothing I looked for courts on the third floor nothing I patiently waited 20 minutes and then Servpro came down two people three carriages. I took one I said I’ve been waiting for this a long time with them were two of your employees and one gave me attitude. Why are you acting like that it’s first come first serve no it’s not it should not be both employees and two people from Servpro having three carriages you’re supposed to unload and return not hold absolutely not happy.

Closes and locks up before listed times, found cheaper

great service

Easy and efficient!

Wonderful Staff and super clean facility

The unit and building was good, but I didn't appreciate the price being hiked from ~$130/month to $200/month with no warning.

convenient and good benefits/perks to help move in.

Scam

Best storage service

My location had a great manager. She is wonderful. The other staff-not so much. They weren't helpful, it always felt like I was bothering them, and it made for an unpleasant experience. There is a bathroom that is available to paying customers. They tend to make excuses why we can't use it, and also "clean it" 1-2 hours before closing and then it's off limits. I know it's petty, but when you're there for a while going through your stuff, or you have an emergency that you need the toilet, or just want to wash your hands becuase your unit is dusty, it would be great to not have to receive such crappy attitude. It's just a bathroom, It's spotless all the time, it doesn't need to be shut down after it's cleaned.