I was disappointed with the pricing policy. When I rented the storage unit, the initial price seemed very reasonable, but after only the second month the monthly rate increased significantly.I believe it would have been much more transparent if I had been informed from the beginning that the price was expected to increase after the second or third month. Knowing that upfront would have helped me make a more informed decision before signing up.The low introductory rate felt misleading because it didn’t reflect the actual long-term cost of renting the unit. I hope you’ll be more transparent about future price increases with new customers.
Verified User
•
Jul 3, 2026
5.0/5
5.0/5
Great service
Verified User
•
Jun 24, 2026
5.0/5
5.0/5
Los empleados son nuy serviciales
Verified User
•
Jun 23, 2026
5.0/5
5.0/5
Very clean & reliable staff
Verified User
•
Jun 21, 2026
5.0/5
5.0/5
Easy storage booking online, clean units and friendly staff.
Verified User
•
Jun 18, 2026
1.0/5
1.0/5
poor customer service, especially for a client that had been at this location for more than 10 years.
Verified User
•
Jun 15, 2026
5.0/5
5.0/5
For the past 9 years of being a customer, I have had no issues. No calls for any problem with my unit and the customer service is great.
Verified User
•
Jun 8, 2026
4.0/5
4.0/5
I am satisfied with service
Verified User
•
Jun 5, 2026
1.0/5
1.0/5
Very poor ladders they don’t roll properly. It’s more work for the client to have to be running in and out signing for a ladder and the cart to move our stuff
I was disappointed with the pricing policy. When I rented the storage unit, the initial price seemed very reasonable, but after only the second month the monthly rate increased significantly.I believe it would have been much more transparent if I had been informed from the beginning that the price was expected to increase after the second or third month. Knowing that upfront would have helped me make a more informed decision before signing up.The low introductory rate felt misleading because it didn’t reflect the actual long-term cost of renting the unit. I hope you’ll be more transparent about future price increases with new customers.
Verified User
•
Jul 3, 2026
5.0/5
5.0/5
Great service
Verified User
•
Jun 24, 2026
5.0/5
5.0/5
Los empleados son nuy serviciales
Verified User
•
Jun 23, 2026
5.0/5
5.0/5
Very clean & reliable staff
Verified User
•
Jun 21, 2026
5.0/5
5.0/5
Easy storage booking online, clean units and friendly staff.
Verified User
•
Jun 18, 2026
1.0/5
1.0/5
poor customer service, especially for a client that had been at this location for more than 10 years.
Verified User
•
Jun 15, 2026
5.0/5
5.0/5
For the past 9 years of being a customer, I have had no issues. No calls for any problem with my unit and the customer service is great.
Verified User
•
Jun 8, 2026
4.0/5
4.0/5
I am satisfied with service
Verified User
•
Jun 5, 2026
1.0/5
1.0/5
Very poor ladders they don’t roll properly. It’s more work for the client to have to be running in and out signing for a ladder and the cart to move our stuff