CubeSmart Self Storage
3.4/5
3.4 /5
60 Verified Reviews
38-01 47th Ave, Queens, NY 11101, US
(718) 786-8776
60 Verified Reviews
2.0/5
2.0 /5
Very expensive

2.0/5
2.0 /5
I was disappointed with the pricing policy. When I rented the storage unit, the initial price seemed very reasonable, but after only the second month the monthly rate increased significantly.I believe it would have been much more transparent if I had been informed from the beginning that the price was expected to increase after the second or third month. Knowing that upfront would have helped me make a more informed decision before signing up.The low introductory rate felt misleading because it didn’t reflect the actual long-term cost of renting the unit. I hope you’ll be more transparent about future price increases with new customers.

5.0/5
5.0 /5
Great service

5.0/5
5.0 /5
Los empleados son nuy serviciales

5.0/5
5.0 /5
Very clean & reliable staff

5.0/5
5.0 /5
Easy storage booking online, clean units and friendly staff.

1.0/5
1.0 /5
poor customer service, especially for a client that had been at this location for more than 10 years.

5.0/5
5.0 /5
For the past 9 years of being a customer, I have had no issues. No calls for any problem with my unit and the customer service is great.

4.0/5
4.0 /5
I am satisfied with service

1.0/5
1.0 /5
Very poor ladders they don’t roll properly. It’s more work for the client to have to be running in and out signing for a ladder and the cart to move our stuff