Chris (red bluff location - stoll rd) a huge help getting me set up with my new unit - professional - patient - knowledgeable - win win
Verified User
•
Mar 24, 2026
3.0/5
3.0/5
Felt this was a very secure facility. Access time was great, however very expensive rates.
Verified User
•
Mar 16, 2026
3.0/5
3.0/5
Easy access, helpful staff.
Verified User
•
Mar 5, 2026
5.0/5
5.0/5
MANAGER IS VERY NICE N FRIENDLY.
Verified User
•
Feb 13, 2026
3.0/5
3.0/5
You guys are great, but there's always room for improvement.
Verified User
•
Feb 4, 2026
5.0/5
5.0/5
I appreciate the self serve style.
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
Easy
Verified User
•
Jan 5, 2026
1.0/5
1.0/5
Every time I called with questions regarding my unit, no one from my local facility or the 800# returned my call. I couldn't get ahold of anybody when I tried to drop off a rent check to avoid charges by using my card, and there was no drop box when the whole storage is chained and locked.
Verified User
•
Dec 30, 2025
5.0/5
5.0/5
Good easy and very reasonable. Great location.
Verified User
•
Dec 16, 2025
1.0/5
1.0/5
The facilities are totally adequate. We only used the RV parking so unclear the quality of the actual units but the parking was fine. Loved it being behind a gate. Our problem was that there was never someone in the office. In 2021 there was a woman working there who went above and beyond for us when we evacuated from the Dixie Fire and showed up late to let us grab our trailer. Phenomenal service. After it changed companies though you can’t get anyone on the phone or even to return voicemails. Cancelling was a ridiculous run around.
Chris (red bluff location - stoll rd) a huge help getting me set up with my new unit - professional - patient - knowledgeable - win win
Verified User
•
Mar 24, 2026
3.0/5
3.0/5
Felt this was a very secure facility. Access time was great, however very expensive rates.
Verified User
•
Mar 16, 2026
3.0/5
3.0/5
Easy access, helpful staff.
Verified User
•
Mar 5, 2026
5.0/5
5.0/5
MANAGER IS VERY NICE N FRIENDLY.
Verified User
•
Feb 13, 2026
3.0/5
3.0/5
You guys are great, but there's always room for improvement.
Verified User
•
Feb 4, 2026
5.0/5
5.0/5
I appreciate the self serve style.
Verified User
•
Jan 19, 2026
5.0/5
5.0/5
Easy
Verified User
•
Jan 5, 2026
1.0/5
1.0/5
Every time I called with questions regarding my unit, no one from my local facility or the 800# returned my call. I couldn't get ahold of anybody when I tried to drop off a rent check to avoid charges by using my card, and there was no drop box when the whole storage is chained and locked.
Verified User
•
Dec 30, 2025
5.0/5
5.0/5
Good easy and very reasonable. Great location.
Verified User
•
Dec 16, 2025
1.0/5
1.0/5
The facilities are totally adequate. We only used the RV parking so unclear the quality of the actual units but the parking was fine. Loved it being behind a gate. Our problem was that there was never someone in the office. In 2021 there was a woman working there who went above and beyond for us when we evacuated from the Dixie Fire and showed up late to let us grab our trailer. Phenomenal service. After it changed companies though you can’t get anyone on the phone or even to return voicemails. Cancelling was a ridiculous run around.