Chris (red bluff location - stoll rd) a huge help getting me set up with my new unit - professional - patient - knowledgeable - win win

Felt this was a very secure facility. Access time was great, however very expensive rates.

Easy access, helpful staff.

MANAGER IS VERY NICE N FRIENDLY.

You guys are great, but there's always room for improvement.

I appreciate the self serve style.

Easy

Every time I called with questions regarding my unit, no one from my local facility or the 800# returned my call. I couldn't get ahold of anybody when I tried to drop off a rent check to avoid charges by using my card, and there was no drop box when the whole storage is chained and locked.

Good easy and very reasonable. Great location.

The facilities are totally adequate. We only used the RV parking so unclear the quality of the actual units but the parking was fine. Loved it being behind a gate. Our problem was that there was never someone in the office. In 2021 there was a woman working there who went above and beyond for us when we evacuated from the Dixie Fire and showed up late to let us grab our trailer. Phenomenal service. After it changed companies though you can’t get anyone on the phone or even to return voicemails. Cancelling was a ridiculous run around.