It was super convenient, clean, and easy to access and use.

The rent is high and then it increases again within several months. Some kind of discount incentives should be offer for long term renters.

I had the rental storage unit for three years and never had an issue. When I gave my notice that I would be terminating my rental on 11/17/25 the gentleman in the office removed Auto Pay from my account. On 1124/25 I tried accessing my unit but the lock had been changed. The gentleman in the office reviewed my account and found no indication that the lock was changed. He stated that another customer had the same issue that their lock has been changed and he was not authorized to cut off the lock. He stated that I would need to return on 11/25/25 and speak with Stephanie. On 11:25/25 Stephanie cut the lock off and my articles were stolen. The fact that the only incident I had was after I gave notice that I would be terminating my rental agreement is too coincidental. Stephanie did mention that the gentleman I gave notice was no longer employed with CubeSmart but she stated the theft and his termination were unrelated.

Clean complex, very helpful office personnel

The staff was always very nice and helpful.

Because they were kind never had issue communication was the best calls alwas polite

Clean. Cool. Cart for moving things. New extended hours.

Working with Stephanie at the Redlands facility is so nice. She is always very helpful and so nice to work with.Area is kept clean and operating .

Your personnel was friendly and helpful. My only concern is there is not enough lighting times with your interior areas. The lights seem to only turn on with movement but I believe there should be an average time increase for motion.

After two years you would expect a discount at least once workers were all good except for one, but still it is a good and clean place