CubeSmart Self Storage
4.2/5
4.2 /5
42 Verified Reviews
9720 Harlem Rd, Richmond, TX 77407, US
(281) 239-6539
42 Verified Reviews
5.0/5
5.0 /5
Always making good job

2.0/5
2.0 /5
There are things that I both like and disliked about CubeSmart. First, I love the app that you can get in and out of the gate using that and making payments. I did not like that in my unit there was never a cart to use so often times I had to bring mine small one.. I felt like it was not temperature regulated all that well. In the winter, it was super cold and in the summer super hot. I didn’t like the way the price jumped, and I don’t feel like I ever got warning that it was going up. The staff was very friendly every time I called.

1.0/5
1.0 /5
Unprofessional, my items were stolen , i believe by the people that manage the units or their constituents, cameras on the outside of the building that housed my unit but somehow no footage was caught , charged me for an extra month and a late fee when i was closing it out and still did not close it out correctly. I will definitely be leaving a Google review about my experience.

5.0/5
5.0 /5
Nice persons

3.0/5
3.0 /5
Main 800 line gave us poor information. We were guaranteed a space only to find out upon arrival there was another vehicle still in our space. We also were not told we needed proof of title for vehicles. Once we did arrive on site, Tam, the manger did everything she could to rectify the siiuation with, understanding, kindness and professionalism. Thank you, Tam!

5.0/5
5.0 /5
Profesional Mike and the manager always Listen and ready to respond from 10 is not enough I give100 + in customer satisfaction and I did recommend friends ready

5.0/5
5.0 /5
The storage is very clean and have a great security for entry and exit!

4.0/5
4.0 /5
Easy to deal and friendly

1.0/5
1.0 /5
Because the lady there is too defensive ,ready to chop your head off, shouting as if you did something wrong to aggressive.

5.0/5
5.0 /5
Good services.