CubeSmart Self Storage
3.9/5
3.9 /5
78 Verified Reviews
87-40 121st St, Queens, NY 11418, US
(718) 925-3851
78 Verified Reviews
5.0/5
5.0 /5
The staff was very helpful and professional in handling all situations when renting a storageUnit. They asked any questions and provided support.

3.0/5
3.0 /5
Great location and clean storage area. My only complaint is the rent increases. It happened too frequently and turned me off from wanting to continue storing my items there. I can understand an annual increase but I believe I got like 7-8 increases over the span of 2-3 years. It was just too much.

2.0/5
2.0 /5
Storing in a basement is horrible. The insurance company is horrible. Did not covered my damaged item.

1.0/5
1.0 /5
Don’t like the idea of the price increases. Hence why I discontinued service.

1.0/5
1.0 /5
Prices have been kept going up from paying $200 and something dollars to $400 and something dollars a month that is why I left Cube Smart and I'm pretty sure other people have left too and will continue to leave due to the rising prices every couple months or so.

5.0/5
5.0 /5
Great customer service. The rental units are clean and the prices are reasonable. Thank you!

5.0/5
5.0 /5
Staff was very professional and price was reasonable.

5.0/5
5.0 /5
Good for me

3.0/5
3.0 /5
Very clean and safe storage space. Never had a problem in all my years there. Only downside was the price increases overtime.

2.0/5
2.0 /5
The storage facility and the staff are perfect - no complaints. The place is clean, secure and the staff are friendly and courteous.The reason I cancelled the account is that CubeSmart arbitrarily hiked my rent by around $120 after only two months of renting, without notice and without assigning any reason.