Other than the very long period of time that the doors on the north side of the building were not working and not being repaired, the facility is very nice. My issue is with rent increases. At the point I had been renting my unit for 2 1/2 years, the rent increased for, I think, the third time and was more than twice the price it was wted it.During the same period, I still had storage in Colorado. The facility there was new and well kept, but not an interior style like this one. Over the same period, the CubeSmart unit went up $197/ month and the Colorado unit went up $3.It seems like the storage business is more often focused on long term rentals. That doesn't mean you can just lose money, but there is a limit to what people are willing to put up with in increases. I moved out over cost.
Verified User
•
Oct 30, 2025
2.0/5
2.0/5
Good, climate-controlled storage, but cost becoming prohibitive for no added benefit.
Verified User
•
Oct 26, 2025
5.0/5
5.0/5
Think
Verified User
•
Oct 17, 2025
5.0/5
5.0/5
Clean, good service
Verified User
•
Oct 13, 2025
2.0/5
2.0/5
Nice facility but I’m disabled. I shouldn’t have to pay $20 more to have a unit closer to the door.Not convenient for my disability, but I can’t afford that $20 more Hertz customers like meBecause I can’t afford to pay more just for the convenience of the first row or the door, but I shouldn’t be punished and put in the middleCourtesy empathy sympathy for my Disability carrying stuff farther is something that’s hurting me moreBut I’ve gotta do itHopeful for your consideration in the future with Disability customers, we shouldn’t be paying more. If any we should pay less regular customers can cover the difference. They’re not disabled they can walk they can carry things.To where I can’t even lift in ink penThank you for your time and considerationSincerely, a new customerRidgecrest, California
Verified User
•
Oct 8, 2025
3.0/5
3.0/5
Return cutomer the gentle man was very helpful
Verified User
•
Oct 7, 2025
5.0/5
5.0/5
It was a nice unit and the staff were great
Verified User
•
Sep 28, 2025
1.0/5
1.0/5
Facilities are top notch, but the prices are just too much for a simple storage unit.
Verified User
•
Sep 23, 2025
5.0/5
5.0/5
You guys were awesome. Always polite.
Verified User
•
Sep 14, 2025
5.0/5
5.0/5
It was fast, easy, clean and SO convenient. There was even a cart to help move my stuff.
Other than the very long period of time that the doors on the north side of the building were not working and not being repaired, the facility is very nice. My issue is with rent increases. At the point I had been renting my unit for 2 1/2 years, the rent increased for, I think, the third time and was more than twice the price it was wted it.During the same period, I still had storage in Colorado. The facility there was new and well kept, but not an interior style like this one. Over the same period, the CubeSmart unit went up $197/ month and the Colorado unit went up $3.It seems like the storage business is more often focused on long term rentals. That doesn't mean you can just lose money, but there is a limit to what people are willing to put up with in increases. I moved out over cost.
Verified User
•
Oct 30, 2025
2.0/5
2.0/5
Good, climate-controlled storage, but cost becoming prohibitive for no added benefit.
Verified User
•
Oct 26, 2025
5.0/5
5.0/5
Think
Verified User
•
Oct 17, 2025
5.0/5
5.0/5
Clean, good service
Verified User
•
Oct 13, 2025
2.0/5
2.0/5
Nice facility but I’m disabled. I shouldn’t have to pay $20 more to have a unit closer to the door.Not convenient for my disability, but I can’t afford that $20 more Hertz customers like meBecause I can’t afford to pay more just for the convenience of the first row or the door, but I shouldn’t be punished and put in the middleCourtesy empathy sympathy for my Disability carrying stuff farther is something that’s hurting me moreBut I’ve gotta do itHopeful for your consideration in the future with Disability customers, we shouldn’t be paying more. If any we should pay less regular customers can cover the difference. They’re not disabled they can walk they can carry things.To where I can’t even lift in ink penThank you for your time and considerationSincerely, a new customerRidgecrest, California
Verified User
•
Oct 8, 2025
3.0/5
3.0/5
Return cutomer the gentle man was very helpful
Verified User
•
Oct 7, 2025
5.0/5
5.0/5
It was a nice unit and the staff were great
Verified User
•
Sep 28, 2025
1.0/5
1.0/5
Facilities are top notch, but the prices are just too much for a simple storage unit.
Verified User
•
Sep 23, 2025
5.0/5
5.0/5
You guys were awesome. Always polite.
Verified User
•
Sep 14, 2025
5.0/5
5.0/5
It was fast, easy, clean and SO convenient. There was even a cart to help move my stuff.