Advertising low introductory prices that quickly increase, hidden fees, and a lack of appreciation for loyal customers—that was my experience.I always paid on time and fulfilled all of my financial obligations. Yet, at the end of my rental, I was charged nearly one-quarter of a month's rent for a single day (the 30th of the month). I found that simply outrageous.As a result, you lost a loyal customer to one of your competitors. I expected much better.

I’ve always have been treated very well by the staff. Well done!

Because of the storage fees.... in the year that I had the storage it went up $20 in one year... for such a small storage, it cost me almost $100 a month

Easy access and good service

Excellent service, never had to worry.

The welcome we received when going into the local facility in NJ was great. Informative and friendly. We signed up during that visitWould highly recommend the facility. No complaints

For all the years we had unit never an issue and always helpful

Very pleased

Nice place and safe

Fees (late ones)are no longer waived. Fees For Online Transactions!!😡😠Gentleman's Room Not Cleaned, Maintained Open Regularly!