Mary is wonderful and the units are clean and climate controlled

Very easy to work with.

Clean

reasonably priced

Clean well run facility

Mary at the Riverwoods location was very accommodating. I made a mistake in how I rented the storage online, so she was able to show me an alternative option and change my lease to the new storage. Everything was smooth and easy.

I was immediately greeted and asked what I was looking for. The process of signing up was smooth and effortless. The Employee on duty was friendly and informative and showed me the room I would be using.

NA

Working with Mary and Bambi was a pleasure. They were knowledgeable and very friendly. One important item to bring up that was outside of Mary and Bambi's control. There were signs everywhere in the facility that re-paving the grounds was going to be occurring on 5/28 and there would be absolutely NO ACCESS on 5/28. Furthermore, the notification taped everywhere said normal access would resume 5/29. So I purposely planned my move out of my unit on 5/29. I arranged for the movers to meet me at CubeSmart the morning of 5/29. Imagine my surprise and frankly horror when I arrived at CubeSmart at 8:30am and the grounds were cordoned off for the paving to begin. On 5/29!!! I spoke to the paving supervisor who said he was going to call his manager, but I didn't wait for that. I removed the rope, let my movers in, told the pavers to work on a different part of the lot and I was done in 45 minutes. But that could have been a disaster. Very disappointing way to end what was prior thereto an amicable relationship. That simply can't happen.

Too expensive. Charging for processing payment.