Great customer service very clean and well kept

Look good quality

Great all the way around.

Helpful front desk

To CubeSmart Legal Department and Regional Management,I am writing to formally issue a notice of dispute regarding the deceptive business practices and bad-faith eviction executed by the property manager at your Roanoke, TX facility (1201 N Highway 377). I was the tenant of Unit 1217 on a month-to-month agreement and completely vacated the premises on February 22, 2026.This dispute centers on two specific and actionable grievances:1. Deceptive Trade Practices Regarding Insurance Requirements At the time of signing, the facility manager explicitly misrepresented the terms of the rental agreement by stating that purchasing the $5,000 in rental insurance directly through CubeSmart was a mandatory requirement to secure the unit. This is a direct contradiction of Section 9 of the CubeSmart Rental Agreement, which clearly dictates that participation in the SureSmart Protection Plan is "voluntary" and "not mandatory". Using deceptive representations to force the purchase of in-house supplemental services constitutes a clear violation of the Texas Deceptive Trade Practices Act (DTPA).2. Defamatory Accusations and Bad Faith Eviction On February 14, 2026, I was issued a Lease Termination Notice. This sudden termination was enacted immediately following a fabricated and defamatory accusation by the property manager, who falsely claimed I was "bathing" in the facility's restroom. In reality, I briefly used the restroom to change my clothing in preparation for a professional interview on February 13th.While I acknowledge that Section 5 of the Rental Agreement allows for termination "at any time", utilizing this provision as a pretextual weapon based on fabricated allegations constitutes a breach of the implied covenant of good faith and fair dealing.I demand a full refund of the SureSmart Protection Plan fees that were collected under deceptive pretenses, as well as a refund for the prorated rent for the remainder of the month, given the pretextual nature of the eviction.Please be advised that pursuant to Section 20 of the Rental Agreement, I am fully prepared to file a formal demand for arbitration with the American Arbitration Association (AAA) to recover these costs, alongside statutory damages under the DTPA, if this matter is not resolved amicably within 10 daysI expect a prompt response regarding how you intend to rectify this situation.Sincerely,Dan Morrissey, MBA

I've been with CubeSmart many many years. Now it's time to actually feel my apartment with everything that I have stored LOL thank you cube smart for keeping my memorabilis safe and sound ✨

Very responsive and informative. Answered all questions I had in persOn, via email, and via phone.

If you call the local business where you use units, you can’t get through to them. It takes to the 800 number and you have to wait for them to call you back. What if it were an emergency?Rate increases every 2-3 months.

Staff is fantastic

Good quality clean location and responsive staff