This new facility is clean and well-run. The staff team was great to work with. They took the time to find an open locker in the right size that was close to a door for convenient access (we're seniors), gave us a good orientation, and made sure we got the discount that had brought us into this location in the first place. Close to each code-access door, they stage two moving carts (dollies), which means you don't have to bring your own dollies or hand carts; their flat carts are bigger and easier to work with! We were able to unload our trailer and get everything into the storage locker in no time. Having code access from 6 am - 10 pm means we know we can have quick and convenient access to anything we need from storage in short notice. Having the facility completed closed from 10 pm - 6 am adds a level of security for us and for our belongings.

The building is clean and the storage unit is easy to access. Getting into the building with a code is also easy. The initial sign up was also simple and stress free.

clean and easy to use

Friendly staff very informative.

Between the friendly staff, the functionality of the facility and the location it just hit all of the marks. It is pretty expensive relatively, that is the only gripe I have. Thank you for your business.

You don’t tell you about the other fees you have to pay besides the unit such as you have to buy a lock and you have to buy insurance which does raise the price

I liked the way things were explained to. The different sized units. We choose the smallest for our needs.

The monthly rent for my u it did not reflect what I signed up for, even with the email confirmation from CubeSmart. The manager at this location is extremely rude and largely incompetent at his job.

Reasonable price and good customer service. Its convenient and friendly staff.

The units are clean and the staff especially Paul at the Greece Rochester location was very helpful