Jenny and Norm are wonderful to work with at the Rochester Hills facility.They care about this facility by keeping the grounds cleanand are seen daily making sure everything is in place and take pride in the facilityby planting flowers near the office entrance.Always helpful with any needs or questions.Great people make great impressions for this Cube Smart Rochester Hills facilities.Thanks to Jenny and Norm!!Hugh
Verified User
•
Mar 25, 2026
3.0/5
3.0/5
My price went to over 2 times the price oa larger unit online and available. When I complained you only raised it $4, so now it's slightly unit twice the price of a larger unit.My advise... need it for a few months cubesmart is OK. If you want to keep it for a while, tour price will go up dramatically and you can't pay ahead.The staffs AWESOME on Livernois!!!But cheaper and more flexible before CubeSmart bought them.
Verified User
•
Mar 21, 2026
5.0/5
5.0/5
Great customer serviceJennifer is very knowledgeableShe pays attention to details
Verified User
•
Feb 22, 2026
5.0/5
5.0/5
Good service great team to work with at the Rochester location
Verified User
•
Feb 17, 2026
5.0/5
5.0/5
Great service from the staff from the property
Verified User
•
Feb 3, 2026
5.0/5
5.0/5
Clean facility. Didn’t raise my rent.
Verified User
•
Dec 22, 2025
5.0/5
5.0/5
The manager Norm at this facility is a great guy who is very friendly and helpful.
Verified User
•
Dec 16, 2025
3.0/5
3.0/5
Door extremely hard to open. Two rate raises on a year.
Verified User
•
Dec 14, 2025
5.0/5
5.0/5
no problems good mangers
Verified User
•
Dec 8, 2025
5.0/5
5.0/5
Jenny was a breath of fresh air. Very helpful and enthusiastic.
Jenny and Norm are wonderful to work with at the Rochester Hills facility.They care about this facility by keeping the grounds cleanand are seen daily making sure everything is in place and take pride in the facilityby planting flowers near the office entrance.Always helpful with any needs or questions.Great people make great impressions for this Cube Smart Rochester Hills facilities.Thanks to Jenny and Norm!!Hugh
Verified User
•
Mar 25, 2026
3.0/5
3.0/5
My price went to over 2 times the price oa larger unit online and available. When I complained you only raised it $4, so now it's slightly unit twice the price of a larger unit.My advise... need it for a few months cubesmart is OK. If you want to keep it for a while, tour price will go up dramatically and you can't pay ahead.The staffs AWESOME on Livernois!!!But cheaper and more flexible before CubeSmart bought them.
Verified User
•
Mar 21, 2026
5.0/5
5.0/5
Great customer serviceJennifer is very knowledgeableShe pays attention to details
Verified User
•
Feb 22, 2026
5.0/5
5.0/5
Good service great team to work with at the Rochester location
Verified User
•
Feb 17, 2026
5.0/5
5.0/5
Great service from the staff from the property
Verified User
•
Feb 3, 2026
5.0/5
5.0/5
Clean facility. Didn’t raise my rent.
Verified User
•
Dec 22, 2025
5.0/5
5.0/5
The manager Norm at this facility is a great guy who is very friendly and helpful.
Verified User
•
Dec 16, 2025
3.0/5
3.0/5
Door extremely hard to open. Two rate raises on a year.
Verified User
•
Dec 14, 2025
5.0/5
5.0/5
no problems good mangers
Verified User
•
Dec 8, 2025
5.0/5
5.0/5
Jenny was a breath of fresh air. Very helpful and enthusiastic.