Good service great team to work with at the Rochester location

Great service from the staff from the property

Clean facility. Didn’t raise my rent.

The manager Norm at this facility is a great guy who is very friendly and helpful.

Door extremely hard to open. Two rate raises on a year.

no problems good mangers

Jenny was a breath of fresh air. Very helpful and enthusiastic.

The cost of Cube Smart-Rochester Hills is quite a bit more expensive compared to other storage companies in the area. It doesn't help that just before I closed my unit that the price jumped $60 a month. That and the "convenience fee" for paying by card online is NOT, NEVER HAS BEEN, AND NEVER WILL BE OKAY! I had been a customer at this location for about 10 years (since it was Rochester Mini Storage) and it has unceremoniously changed to Storage Sense, then to Cube Smart. It used to be a friendly place, and reasonably priced. Now, it's like everyone else: corporate coldness and very expensive for what's offered.

Bugs got to my stuff and, even though I tarped the ground and kept the door shut some of my stuff (including an ancient and rare copy of The Hobbit that I had inherited from my late uncle) was destroyed.

Norm was awesome and very helpful for my move out after 28 years of being in the same spot great guy thanks to him