Very expensive. You raise the price every 6 months and it drives customers away. No allegiance to long term customers. Most people in this area for this facility want to rent for the long term, not short term like you refer to below.

Well maintained. Accommodating & friendly management.

Friendly, courteous and knowledgeable staff (Don)

for five years your company kept my possessions safe.

Helpful, reasonably priced.

Ez sign up process. Convenient to where I live in the Cherry Valley area. The price was within budget. Clean facilities.

I appreciate the cleanliness, security and helpful staff at CubeSmart, but dislike how every few months the price goes up – making it frustrating to have to move to a new storage company because of the continual pricing increases.

CubeSmart's business practices are unethical and borderline business extortion. I have been doing business with CubeSmart since 2015 at various locations throughout the United States, and never have I had to deal with the crazy rate increases that Rockford imposes on their customers. I was told by their office representative that every 3-4 months, they increase their rates 25-40%, so whatever move-in deal you may think you are receiving, is strictly smoke and mirrors.

Price and water leakage

Don was very helpful and so nice. We had a little bit of a hiccup getting started. I just wish that the key pad was designed to come forward a little more so people don't have to get so close to the poles. Im sure Im not the only one that finds it awkward. But, so far so good.