Constant rate increases when same unit in same building was 50% less. No one ever answered phone when calling the physical location.

Great place to rent. Not all sizes available

Clean, well-run storage facilities.

Xxx

The service was wonderful. The staff was great. The multiple raises in the cost eventually made the price of renting unreasonable and unwarranted.

None

The rates change when you inquire replying to an offer and what you actually pay. My latest space is poorly lit! Please repair the ballast outside my unit on the 3rd floorThank you

there was no one on site to help, and i was not refunded the money that i was charged for almost an entire month. seemed like a slap in the face after dealing with incredible price hikes over the past 5 years.

Elevators not always functioning. Location is not always staffed . Albert is great to work with excellent service he tends to work during the week. Yet the rest of the staff on the weekends are rude and not very helpful , they just tell you to go to the website . Perhaps it’s harder to staff on Saturdays . Also the gate tends to breakdown often and the lights in my units have been out of service for several months and apparently it’s an issue in other units as well. I was told they need special lightbulbs that are not in the office . The motion lights on my aisle don’t always turn on as well. But the place is clean and I feel safe at all hours there and Manager Albert is helpful, so that’s why I did a 5 . If the rates can stay decent I’ll keep storing my stuff there .

The unit was clean and I never had any issues. I gave a low rating bc I think the price increases were way too large of an increase. $115 to &144 and then $144 to $179. That is ridiculous.