Cost keeps rising every year. Unit was clean and weather protected

The staff at the facility was very helpful and it was a well-maintained facility. The price did seem to go up an awful lot, though.

Love the staff

Price was reasonable in 2025 and the giant increase in 2026 really turned me off.

CubSmart is conveniently located for me. The staff is very nice, the place looks clean, but could be a little bit cleaner (you can see some small debris here and there on the carpet). I don't get carpet in the hallways though, cement floors would be better for cleaning, washing floors to keep them cleaner. The gate access, availability of carts, elevators, all are working well. I like my unit location close to the elevator, so it all works well for me. There doesn't seem to be any security cameras on the unit floors, I only saw one a few feet away from the entrance door, looking towards the parking in the back. I would feel safer with one right at the door, and one on each hallway on the floors.

if you charge a customer twice and don’t promise a refund for the duplicate charge then you’re just simply not a good business

Very easy to store things,and billing was easy.

Great customer service

Cleanliness of storage units and size availability

By good service