Not enough staff on site.The app doesn't work properly. Attempted to sign in several times with the correct username and password, but the app kept on saying incorrect password. Also, no one was on site to provide assistance. I have been to that office many times during the middle of the day and found no one working.
Verified User
•
Jun 2, 2026
1.0/5
1.0/5
Because your website states convenient fee free payment with your bank account, but that’s not the case. It’s false advertisement and you charged me a ton of extra money using that lie. When I called the store, I was informed that only applies if you are enrolled in auto pay, which it doesn’t state that anywhere on your website. Not to mention you keep jacking up the prices monthly. Horrible experience.
Verified User
•
Jun 2, 2026
5.0/5
5.0/5
CubeSmart of Rocky Hill is excellent. It’s clean inside, it’s safe, customer service is excellent with Daria. Love it!!!!
Verified User
•
May 26, 2026
4.0/5
4.0/5
The facility is very good and managed well. Too many price raises woo tied me about the future! Forced me to consider it’s necessity.
Verified User
•
May 18, 2026
5.0/5
5.0/5
Always accommodating
Verified User
•
May 2, 2026
5.0/5
5.0/5
The manager was there and answered all my questions with knowledge and grace. I will be back in the fall to store my convertible.
Verified User
•
Apr 30, 2026
5.0/5
5.0/5
Great place !
Verified User
•
Apr 16, 2026
5.0/5
5.0/5
Everyone is great that work there
Verified User
•
Apr 14, 2026
2.0/5
2.0/5
I felt it was very reasonably priced for the first few years however, I don’t feel $160 a month for a 5 x 5 is reasonable
Not enough staff on site.The app doesn't work properly. Attempted to sign in several times with the correct username and password, but the app kept on saying incorrect password. Also, no one was on site to provide assistance. I have been to that office many times during the middle of the day and found no one working.
Verified User
•
Jun 2, 2026
1.0/5
1.0/5
Because your website states convenient fee free payment with your bank account, but that’s not the case. It’s false advertisement and you charged me a ton of extra money using that lie. When I called the store, I was informed that only applies if you are enrolled in auto pay, which it doesn’t state that anywhere on your website. Not to mention you keep jacking up the prices monthly. Horrible experience.
Verified User
•
Jun 2, 2026
5.0/5
5.0/5
CubeSmart of Rocky Hill is excellent. It’s clean inside, it’s safe, customer service is excellent with Daria. Love it!!!!
Verified User
•
May 26, 2026
4.0/5
4.0/5
The facility is very good and managed well. Too many price raises woo tied me about the future! Forced me to consider it’s necessity.
Verified User
•
May 18, 2026
5.0/5
5.0/5
Always accommodating
Verified User
•
May 2, 2026
5.0/5
5.0/5
The manager was there and answered all my questions with knowledge and grace. I will be back in the fall to store my convertible.
Verified User
•
Apr 30, 2026
5.0/5
5.0/5
Great place !
Verified User
•
Apr 16, 2026
5.0/5
5.0/5
Everyone is great that work there
Verified User
•
Apr 14, 2026
2.0/5
2.0/5
I felt it was very reasonably priced for the first few years however, I don’t feel $160 a month for a 5 x 5 is reasonable