Staff was very friendly and informative.

It was great while I needed it and was very convenient for me. The lady’s are very friendly and sweet.

The facility was secure and clean. The climate controlled storage was perfect. The location was convenient and the price was just right for the amount of space I needed. The price did increase after a few months which was a bit of a bummer, but it all worked out. The staff was also very friendly and nice to deal with.

the pricing is straight robbery, especially the rate and percentage at which it increases month over month, so insane

Nicole is professional and knowledgeable made the transition to a smaller unit seamless

We had no issues with our storage unit and the service of your staff.

Everything about the process was fantastic!

Satisfied all my storage needs. Staff was very helpful.

While always clean and friendly, the constant price increases are a huge turn off.

I was not able to pick the unit before renting. The unit I was given was in a second building with no real loading dock area. When I went to move my stuff into storage, the Cube Smart campus was not shoveled--despite having open access hours every day from 6 am to 10 pm. Because of this, I could not bring in my U-Haul truck to the second building to unload my things into storage. I had to wait the following day which was unfortunate as I had planned my whole week around my scheduled move in. In fact, I tried to change my unit to the main building to avoid the snow issue of the second building's parking lot and submitted a request with customer service who told me my local CubeSmart would call me back the following day during business hours. The Roseland, NJ CubeSmart never called me back. I had to call them. The second building while cheaper, did not have furniture dollies. I had to do without or scale the whole campus for one in the main building. Also, the maps on the floors do not have the unit numbers nor tell you where you are on the map! What is the point of a map with no numerical markings of the unit, it took a lengthy amount of time just to locate my unit. I understand the second building is cheaper for a reason, being in the back of the campus, have units not on the first floor, etc. But there should still be standard *amenities* that comes with any typical storage unit. This includes a proper loading dock (NOT sliding doors that close every 90 seconds) and furniture dollies in that building. Will not be reccommending this storage facility to anyone anytime soon.